Klarna says its AI assistant does the work of 700 people after it laid off 700 people
Klarna says its AI assistant does the work of 700 people after it laid off 700 people
Klarna says its AI assistant does the work of 700 people after it laid off 700 people::undefined
zero equals zero
To be fair if your human agents are earning a 0 you can only go up from there. So switching to AI is a no-brainer (lol)
If your human agents are earning a 0 perhaps they've been given too little time, too little training, and too little tools to resolve the customer's case.