I got a sales job offer on the spot by first highlighting the limited use of a single pen and without extra's on hand its negative business impacts. Then stated I had tons of pens available in my car and positioned selling them at least 100, but recommended they acquire 1000+ as this prevents potential issues plus gets them a better deal. Pretty solid approach in my experience.
True sales is just filling a need, sometimes the customer knows they need it but others are unaware of it. Good sales reps will not sell something unless it makes sense for everyone involved.
Just cross your arms, smile wryly, and comment on how pathetic the Interviewer's pen is. Cheap material, runny ink, a grip that's painful to hold. Wish him good luck in taking notes on subsequent interviews.
Then lean in, and say "But, you know? I've got a premium writing utensil. It's crafted in the Netherlands by a Space Age engineering firm. It's designed to fit comfortably between your fingers. And the Indian ink that runs through it glistens and glides smoothly through a specially crafted tip."
Pull out a business card with absolutely beautiful handwriting on it. Just as he expresses surprise and interest, sigh and say "But... It's really not for you. It's really more of a thing for your boss, or your boss's boss."
Start getting up to leave, and wait for him to come running after you.
This pen is mine but I’ll let you borrow it for a month for free.
After a month it will be $5 per use. Or you can choose an $8/month option for an ongoing pen subscription. Think of that, you only need to use the pen TWICE this whole month to have maximized the pen value.
If you need different pens sometimes, for just $11.50/month I’ll get you access to my other two pen colours. These can be booked online using an exclusive, easy to use app.
Again, pen is totally free right now for one whole month so you can just go ahead and start using it. I just need to grab your credit card information to make future borrowing of the pen as convenient as possible for you.
I got my first job at 15 answering this question. I sold cordless (not cellular, cordless) phones at Sears
The "easy" answer to this question is to pick up the pen, then ask the interviewer if they can write something down. They'll look for a pen, which you're holding. You smile, and say, "if you'd like, I have something to assist with that request..." and trail off a bit. Some people will laugh at this joke and it's enough for them to pass the test. Personally, I'm not a fan of this method.
My 15 year old self hadn't heard this question before, so I just picked the pen up and started listing the wonderful qualities of this pen, and how quickly your life would be enhanced if you had it. "It has the deepest of royal blue hues, with a rich writing sensation and smooth flow on the paper. The grip allows for ultimate comfort, so the pen is usable all day long without any soreness in the fingers or hand. It's so well shaped and ergonomical, you can barely feel it in your hand. And with the above-industry-standard sized ink chamber, you'll be able to use this pen far longer than the competition. This pen has both the value and form that the modern consumer has come to expect in their premium pen buying experience."
Step one: ask what the person’s use case is, then match it. It’s a standard interview trap to present this “sell this pen” thing as a test where the “potential customer” needs to prop up their window or poke a hole in a balloon or something stupid like that, just so they can turn down the people who hype up the writing capabilities. Always ask what they need first.
I sold cars for a year. During the initial onboarding we were asked to "sell a pen" to the trainer.
Everyone jumped right in to selling the qualities of the pen they had in hand.
At the end of the exercise the trainer said, "I'm looking for a pencil".
The point was, don't assume what the customer is looking for. Ask qualifying questions and identify 3-5 hot buttons, then based on what should be knowledge of the inventory and inventory of surrounding dealerships (yeah, they're all connected to some degree), make recommendations that fit their needs.
Then describe all the ways it could fulfill their wants using positive, yes questions. Don't ask a question you don't know the answer to. We were taught that it takes 5-10 Yes responses to offset the negative mental energy from a question asked resulting in a No - so we weren't supposed to mess that up. That was just one of numerous psychological plays we were taught and forced to use or get threatened with being fired or having bonuses taken away.
The whole training series was bullshit. And I say it was bullshit because it sucked playing all these games on people. Yeah, 1/5 of the time it didn't work because they caught on. But the amount of times it actually worked made me feel guilty and sad.
The amount of times you put someone into a car they couldn't afford because you successfully sold them on their wants and not their needs was awful.
I quit near the end of that year because fuck car sales and fuck car dealerships. This was 15 years ago, so who knows what it's like now.
Also, because I assume someone might ask (lol assuming, I fail), this was for a conglomerate that owned 5 used car lots, a Scion lot, a Toyota lot, a Lexus lot, and oddly a Ford & Chevy lot. Last I heard they're just down to a Lexus lot and one used car lot now. Apparently the mortgage bubble and COVID hit them hard. Fine by me.
"Okay, so let's say you hire me as a senior engineer. I put in a request for a gross of these pens for my office; price 50¢ apiece; total seventy-two bucks plus shipping and tax. Do you sign off on it?"
Why would I sell you something you already own? That's obviously your pen, so I don't have the rights to try and sell it. That would be a clear ethical violation.
I worked with the guy who owned https://www.penisland.net/. He actually made some laser engraved pens and pass them around work. Man, Earthlink Cloud in the late 2000s was a blast.
(Because everyone has too many pens already and wouldn't even want one for $0.01 and I want to get rid of this pen or else have to pay for its recycling)
It's about selling the pen and not making a profit, right?
People buy based on what they want to be. Sell the pen in a way that makes the buyer think this product is the one thing they needed to finally get started on their goals and become the version of themself they built in their heads.
Yup. I call it the Steve Jobs principle. He wasn't selling the hardware. He was selling a vision of success that you could only achieve with his products.