Then the company cranked up the price of cartridges, complaint alleges
HP customers claim firmware update rendered third-party ink verboten | Then the company cranked up the price of cartridges, complaint alleges::Then the company cranked up the price of cartridges, complaint alleges
Beat me to it. DO NOT BUY HP PRODUCTS ANYMORE! Brother is a fantastic alternative and if I’m not mistaken sometimes cheaper, and if not cheaper, it’s at least far better quality.
It's fucking nuts how much better they are. I bought a monochrome Brother printer a few years ago for like 250$. I'm still on the starter toner that came with it. I am never going back to ink. Gone are the days of not being able to print in black cause I'm low on cyan. Fuck HP.
Personally, I've been fine without having a printer at all for like the last decade. In the rare event that I need to print something, I'll just go to Staples or something to get it done there. I'd be surprised if I've spent more than $20 total on printing.
Though with my daughter getting older, it might be only a matter of time before it becomes more cost effective and convenient to have my own. Which will not be an HP even if they paid me to take one.
I work on copiers for a living. Seriously, fuck HP.
I swear they're designed not to be worked on. Just speaking of the fuser on any Laserjet photocopier, they heat up and cool down constantly. Obviously stuff is going to break and it needs to be repaired.
HP says fuck you! On the little desktop printers, on some models, you have to take all plastic panels off, and they all connect to each other so good luck getting it put back together right. They're built exactly like a rubix cube. I literally clip off plastic tabs and just leave it. The customer never knows.
I've been through official HP training. They told me "we can't teach you on a specific model because we average a new model every month, so we'll just give you a ball park on what to look for"
I stopped calling HP support because they don't even know their own machines. Shout-out to Laser Pros, they're the best.
It takes 20-seconds to research their products before purchasing. Those few seconds would reveal that HP is now a shit product. Another 20-seconds would reveal Brother to be highly regarded.
"Capitalism fucked me over and I wish to sue HP's ass off!"
I have no idea what to tell people.
"Companies make worse and worse products and I keep buying them! Make it stop Mr. Government!"
I have a laser etcher. Through trial and error, I got it to produce black and white images on wood. So it's now a laser photo printer. Just change one axis to move the material instead of the head and you have an open laser printer.
I just found out about the last time HP did this. I didn't realize they were about to try it all over again. I guess they realized that any plan that looks good once is worth attempting again, by slowly wearing down the opposition. Like Google did with breaking ad blockers.
Happened to me! Even with me taking efforts ahead of time to prevent the new firmware download, it somehow snuck through. I finally got so fed up with their BS because of this, I got rid of the hp and bought a Brother. Brother workin flawlessly, and I can rest easy knowing it will just print shit when I need it to and not try to extort cash from me to do so.
HP is facing a potential class action complaint regarding a firmware update that rendered its printers unable to use ink from any other supplier.
The complaint [PDF] centers around a firmware update issued between late 2022 and early 2023 that is alleged to have disabled a customer's printer if a replacement cartridge that was not HP-branded was installed.
It adds: "In effect, HP used the software update to create a monopoly in the aftermarket for replacement cartridges, permitting it to raise prices without fear of being undercut by competitors."
The complaint claims "the costs of ink for the All-in-One is not trivial or fleeting," and draws a comparison between the $100 needed for a typical set of HP-branded replacement cartridges versus those of a competitor, which it says can be half the price.
HP's end user license agreement states that using a third-party cartridge won't invalidate a warranty.
Ir is seeking class certification, compensation from the printer giant, and an injunction to disable the part of the firmware updates that prevent the use of third-party ink.
The original article contains 547 words, the summary contains 176 words. Saved 68%. I'm a bot and I'm open source!
Past participle of "bieten", "to bid", as in "to command". English correspondence to that is "bidden". The prefix is "ver-" which here denotes completative aspect as well as negativity, the English correspondence to that is "for-" (not strict, but at least in this case). Sticking both together you get "forbidden" which indeed is the right translation. "The action of commanding a negative has been completed", or, simply, "You've been told not to".
Y'all gonna make me look up the German dictionary so I know what verboten means, gawd damn I don't need no education
(To be fair it's interesting that they'd throw a random German word into an English language headline meant for English language readers, especially as it's the key explanatory word in the headline, and yet it's one we wouldn't commonly know. Unlike commonly used non-English words like Information, or Cul-de-sac, Zeitgeist, Kaput, or Baguette, we - to my knowledge - haven't used the word verboten before over here).
So yeah, I had to Google translate it xD But now I know! Woo!
HP isn’t what it used to be. I’ve got an HP color laser printer that has been cranking for more than ten years, while using third party toner. It’s sad seeing them like this now.
what if i just want to print a coloring book for my kid? there are perfectly valid reason to want to print things, and it should not be as difficult/stupid as it is today.
Oh, I fully blame HP for this, but I am also just asking the question. Now that you mentioned colouring pages, I remember that I used a printer pretty heavily while my kids were home during quarantine.
For the odd time I have to print something, it's more worth my while to just go to Staples or whatever and get it printed for me there.
The only other thing I cam remember printing in the near term has been amazon return labels.
The company I work for went "paperless" and now uses even more paper than before ¯_(ツ)_/¯
For them, it was about revision control. Everything needs be stored and traced electronically but that means reprinting documents every time an order comes up again.
Some of my clients want a physical invoice. My CPA wants hard copy for notation. I want physical copies of certain documents for ease of use. The DMV won't take electronic copies of proof of residency. CVS insists on providing a mile long receipt.
There are a million more. Most of it breaks down to people's preferences and bureaucracy. It'll be a long time before hard copy goes away.