Firefox UX: On Purpose: Collectively Defining Our Team’s Mission Statement
How the Firefox User Research team crafted our mission statement Firefox illustration by UX designer Gabrielle Lussier Like many people who work at Mozilla, I’m inspired by the organization’s ...
We plan to run programmatic research to reduce risk in decision-making so that users benefit when our stakeholders translate user insights into product development.
What the hell is that supposed to mean?
Edit: I see the point of studies, which are not needed. But especially, feeding users stuff their stakeholders want, is a crazy thesis.
Their users are their biggest stakeholders, arent they? Or is it Google?
That phrasing tells me its Google.
Sounds like extremely veiled speak for "we are going to test things out on random users to see how much bullshit they can accept"
It means they want to use telemetry to understand which features are used, to change how they deploy features. Since it's related to investment I wouldn't be surprised if it means more intrusive stuff like Pocket rather than their subtly irritating changes to bookmarks being worked out better.
I don't need feature developement streamlining based on user surveillance. I need options to disable features which are built based on a serious user feedback system if I don't need them.
Best thing about Floorp is how it lets you swap between layouts of the browser itself to me
They're going to be doing more A/B testing.
It's similar to AI regurgitated crap.
I mean it pretty clearly says that User insights will be put into development and user benefit is first.
...will that happen? Well. Probably not. But I hope so.
They're going to use LLMs to analyse user usage data to make things better?
I dont think LLMs are used for that
They really could use some better leadership
People use Firefox because it isn't Chrome. That's the biggest usecase.
What a silly thing to stay.
Crafting a team mission statement was much less of an exercise in wordsmithing than I might have assumed. Instead, it was an exercise in aligning on the bigger questions of why we exist and who benefits from our work. I walked away with a better understanding of the value our team brings to Mozilla, a clearer way to articulate how our work ladders up to the organization’s mission, and a deeper appreciation for the individual perspectives of our team members.
This is exactly what "better leadership" looks like, and it's how Firefox will remain a compelling alternative to Chrome.
No matter how stupid the management is, I'll still use FF over Chrome. Even so, Mozilla is lost in their own bullshit. That "workshop" is like some crap from kindergarten. Just make a good browser ffs. They can't get it through their thick skulls that the browser isn't the destination, it’s the means to getting there.
Management blabla without any real outcome as always.
People, THIS is where your donations go to.
Much better than management blabla with really bad outcomes as is the norm, though 🤷
I stopped donating a long time ago, mozilla has proved time and time again to squander it. Firefox is on the brink of death despite having a large amount of funding available, and they keep focusing on other trash endeavors.
My only gripe about this is that they're not committed to being open. Literally every link from the UX team is locked behind a login.
that's cool, try making a better browser tho
In which ways do you feel Firefox should be improved and what would you prioritise?
There are lots of ways I could see it happening. Firefox is still heavy on resources on low end systems. GPU is heavy, it has poor hwdec support on things like v4l2 last time I tried it (though they do at least support it now). They don't push the envelope in any way. Firefox STILL doesn't have JXL support despite safari supporting it (various forks of firefox support it thanks to patches firefox refuses to look at). HEVC support when platform support is available would be nice too. And these are just the issues off the top of my head.
What to prioritize? all of it. They have enough resources to do so.
Honestly I think that desktop FF is pretty good, with only minor annoyances like:
Mobile FF though? Soo bad, the only redeeming quality is that you can install ublock origin.
What the Firefox User Research team is doing: Translating team-focused product development insights into human-centered global public expert strategic knowledge to reduce risk.
What I would rather see it do: Whatever is necessary to get the url bar selection behaviour on linux fixed.
Kinda love it how Mozilla went from being about a good browser to a corporate sponge for Google money. Truly enshittified.
I'm pretty sure they are not making much in the way of money. That's part of the problem.
500 million per year from Google is "not much"? Or are you referring to something else?
At least any time they waste workshopping pointless mission statements is time they can’t spend inflicting UX pseudo-science on us.
Pretty please fuck off Mozilla, I always click on this bullshit in trepidation it's another mandatory pocket or something, I am actually happy these days when it's just this milquetoast corporate rolplaying