A West Virginia judge largely denied Amazon's motion to dismiss lawsuit.
After a spy camera designed to look like a towel hook was purchased on Amazon and illegally used for months to capture photos of a minor in her private bathroom, Amazon was sued.
The plaintiff—a former Brazilian foreign exchange student then living in West Virginia—argued that Amazon had inspected the camera three times and its safety team had failed to prevent allegedly severe, foreseeable harms still affecting her today.
Amazon hoped the court would dismiss the suit, arguing that the platform wasn't responsible for the alleged criminal conduct harming the minor. But after nearly eight months deliberating, a judge recently largely denied the tech giant's motion to dismiss.
Amazon's biggest problem persuading the judge was seemingly the product descriptions that the platform approved. An amended complaint included a photo from Amazon's product listing that showed bathroom towels hanging on hooks that disguised the hidden camera. Text on that product image promoted the spycams, boasting that they "won't attract attention" because each hook appears to be "a very ordinary hook."
Tech legal expert Eric Goldman wrote that a victory for the plaintiff could be considered "a dangerous ruling for the spy cam industry and for Amazon," because "the court’s analysis could indicate that all surreptitious hook cameras are categorically illegal to sell." That could prevent completely legal uses of cameras designed to look like clothes hooks, Goldman wrote, such as hypothetical in-home surveillance uses.
In what reality is there any need for a door-hook camera except to spy on someone who has not given consent???
Jayzuz. That was some poor mind gymnastics right there.
Deterrence is always preferable. Clear monitoring may stop crimes in addition to capturing wanton disregard. A disguised bathroom cam is clearly designed to capture illegal footage. It isn't a deterrent to crime, it's a tool to commit it. Spy cams in general are sleazy and disgusting.
Even a nanny cam, despite the clearly just intentions, allow a crime to happen more so than clear security cameras and can be used for less lawful things due to their design.
For anyone not in the know, Afroman, famous for the songs Crazy Rap (Colt 45) and Because I got High had his house raided by police. He got most of the raid on film and made the video into a music video.
None of the police actually ate Afroman's lemon pound cake, just one stared longingly at it for an awkwardly long amount of time, lol. Let's not muddy the waters by accusing those police of something they didn't do, and focus on the blatantly provable (lack of real probable cause, intentionally sabotaging his cameras) and the alleged but highly plausible ("miscounting" some of his cash into their own pockets).
He could’ve used literally any other example, but of course he chose the creepy one. Could’ve stood on the stance that businesses would need them for shoplifting ffs.
Except any place where it would make sense to place one within a business would be illegal. You are not allowed to place cameras hidden or not in places where one could have an expectation of privacy.
For what little it’s worth… consent is not needed if there’s no expectation of privacy… if your visiting somebody else’s house... Bathrooms- yes, bedrooms (where you’re sleeping,) yes...
But a hidden camera in, say, the hallway outside, is perfectly legal. Now if the person is a resident (or, like Airbnb,) they have much higher expectations of privacy.
Also… I would suggest that cameras inside residences generally serve no real purpose at all- and are almost universally employed by creeps. (Exception being apartment entryways… if peephole cameras on the apartment door are not allowed.)
Maybe if it was designed to look like a book or something, you could argue it has legitimate uses for home surveillance. But towel hooks are almost exclusively found in bathrooms.
Now, maybe I'm making assumptions here, but I don't think most people keep valuables in their bathrooms, so that leaves exactly one use case this could have, and it's not home protection.
This would probably have been a better defense then "omg! This thing being advertised as a towel hook that no one will notice, was being used as a towel hook to spy on someone?"
Not so much about this particular case, but I think the real question here is, "Should we expect every online retailer to be responsible for everything sold on their platform?" Why or why not?
“Should we expect every online retailer to be responsible for everything sold on their platform?”
The fact that the answer to this question is up in the air shows just how bent over to business this country is. Of course they should be held responsible for the things they sell.
Imagine for a moment if someone listed heroin on Amazon. Do you think Amazon should be held responsible for selling that?
Why would US policy be structured to allow industry to create online marketplaces that openly sell and advertise items for illegal purposes? Should we allow it because it's easier for one store to sell every type of instant garbage under the sun without oversight? Why is that something we should encourage or accommodate?
Products aren't speech. Just because it's slightly inconvenient for Amazon to have a person look through new product listings before they're approved because maybe there's millions of them doesn't mean we owe them that savings.
I feel like there's a difference between user posts and physical products. Surely Walmart couldn't sell "2in1 Baby Formula Rat Poison" and say "well we didn't know the supplier was going to put rat poison in it!" These are items that they are selling and directly making a profit from, don't they have some responsibility to do their own QC?
"Should we expect every online retailer to be responsible for everything sold on their platform?"
Let's change a couple of words and see whether your opinion changes
"Should we expect every retailer to be responsible for everything sold in their store.
If it's reasonable to expect physical retailers to take some responsibility for the legality and safety of items in their stores, then what's different about it being a virtual store?
If the product has some danger that the retailer wouldn't know about, then they shouldn't be held responsible.
For example, suppose a store sold toasters and some had faulty wiring that caused fires. We wouldn't expect stores to personally inspect every toaster. This issue would be on the manufacturer.
However, if a product was obviously unsafe/illegal based on the description and intended usage, then the store should be held responsible. If a store stocked "Electric Bathtub Toasters - use in your bathtub - Now with exposed wiring!", then they absolutely should be held responsible for injuries caused from use of the product.
Physical goods aren't protected speech. You're comparing laws regarding apples with laws regarding oranges. If you insist on doing that, I have to point out that speech that can cause direct harm is also not protected speech, but that's if we assume the invalid comparison to be valid.
I think that if you're taking 8-45% of the selling price of the things people move through your platform, you should be held more accountable than somewhere that people can post hate speech for free.
Amazon is full of fakes and blatant fraud, and they absolutely should be policing that under the threat of enormous fines that they would actually notice and far exceed the cost of doing their job.
But is what they sold here illegal to buy in that territory? And should it be? In Japan for example, most camera phones make a noise when you take a photo. Is it time for lawmakers to actually pay attention to what is being sold?
“Should we expect every online retailer to be responsible for everything sold on their platform?”
I don't really see the drawback of them being required to reasonably vet everything they are selling. I don't know where to draw the line, exactly, but I'm not suggesting they need to product test everything to make sure it's okay, but in this case where it's clearly being created and advertised in such a manner they should assume some responsibility. Many times they are actually the seller in these, if not at least a broker. They are very much involved directly in the transaction. I don't see much of drawback from this, but I could be missing something.
As for moderation, as far as I can tell, the whole idea of an "online message system" completely falls apart if platforms are responsible for everything said on the platform. It would require every post to be moderated, and that is (or was, at least) just infeasible. Well, maybe no with AI. . .but is that any better?
The first question is one of the easiest questions out there in my eyes, yes any company should be responsible for all content on their site. No exceptions. What I mean by this is if a company is aware (i.e someone reported it or it came across the safety system) and the company willfully (either by automated systems ignoring or a person deciding no action is needed) then the company should be held liable for it.
we didn't expect anyone to use the CSAM machine to actually manufacture CSAM, even though it was listed as "CSAM machine" and described as "perfect for making CSAM"
Currently, Amazon advertises several "clothes hook hidden camera" products when users search for "bathroom spy camera," an Ars search found, but it's unclear if the spy cam at the center of this lawsuit is still available on Amazon.
Despite the lawsuit, they are still selling this crap.
Completely missing the point. It was very clearly being advertised to be used in this way, and it was approved by amazon. It would only be comparable if gun manufacturers were advertising "a drug dealer will never notice you're carrying it" or something similar.