Jesus fucking Christ. I can debug across four different servers using three different databases and four languages more easily than what cooks have to do at waffle houze. What Soylent green cracked out motherduckers came up with that insanity?
I’m also thinking that, or maybe it’s a super old system before POS terminals.
A comment on YT was super interesting, an autistic person said that whoever came up with this is likely autistic, and it make a lot of sense to them, but not others.
I think a lot of people miss the point, and the trainer here actually says it in so many words: it isn't supposed to be efficient, it's supposed to blow the minds of the customers (I.e. "magic").
Similarly, I'm often blown away by waiters that don't write my order down AND get my meal completely correct, the showmanship makes it a funner experience.
WH without this system is just very good drunk people food.
E: I worked at WH for a couple years, watching the cooks in action is just plain impressive. Especially when there's 10+ plates lined up, they're marking more, managing to not burn already cooking food, AND plating orders.