How should I change my polite behavior to be more accommodating?
How should I change my polite behavior to be more accommodating?
My parents raised me to always say "yes sir" and "no ma'am", and I automatically say it to service workers and just about anyone with whom I'm not close that I interact with. I noticed recently that I had misgendered a cashier when saying something like "no thank you, ma'am" based on their appearing AFAB, but on a future visit to the store they had added their pronouns (they) to their name tag. I would feel bad if their interaction with me was something they will remember when feeling down. This particular person has a fairly androgynous haircut/look and wears a store uniform, so there's no gender clue there.
I am thinking I need to just stop saying "sir" and "ma'am" altogether, but I like the politeness and I don't know how I would replace it in a gender-neutral way. Is there anything better than just dropping it entirely?
For background I'm a millennial and more than happy to use people's correct pronouns if I know them!
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Yes please and no thank you
I do that too, of course, but "sir" and "ma'am" are a bit more formally polite by showing deference.
Stop showing deference. No gods, no masters!
[preface: I got mad respect for you for wanting to find a solution here that works for everyone. Top-shelf stuff right there. The following is adding detail and not to berate you and I want to make sure that’s out there.]
People really don’t mind either way. The bar is on the floor with how conservatives are acting these days so simply respecting their pronouns will let them feel so much more human.
There are two kinds of respect I’ve experienced: the first is simply treating others kindly, fairly, and with patience and consideration. The second “formal politeness” is more often demanded than earned and it’s always based on stuff like “I’m older than you” because they don’t have anything else going for them. That deference is meant to make anyone who doesn’t treat them as special out to be “impolite” so they don’t need to back-up their decisions.
Most decent people don’t want the second kind of respect. I know for me it makes me feel icky thinking that someone has muted themselves because they’re afraid of making me angry. Mind you I don’t think poorly of anyone who says it, ever, because they’re just doing what they were taught and trying to be polite.
Most decent people don’t want the second kind of respect. I know for me it makes me feel icky thinking that someone has muted themselves because they’re afraid of making me angry. Mind you I don’t think poorly of anyone who says it, ever, because they’re just doing what they were taught and trying to be polite.
Strong agree. I do not want to be shown deference if I’m not in an explicit position of authority and I do now want to shown respect if I haven’t earned it. (I also resent being asked to show deference or respect when it isn’t merited.) General politeness, like please and thank you, goes a long way toward demonstrating that you respect the person as an equal, which feels much more respectful to me than imposing some kind of arbitrary implied hierarchy of unearned respect between strangers.
unearned respect
I suspect this here is where the break is. I don't think respect needs to be earned, I think all humans, all creatures, all things are worthy of respect by default. Sure, you can lose respect, but the default interaction with a stranger should be a respectful one.
I actually totally agree. All people should begin worthy of our respect simply because we are humans, and our language should reflect that. Where the break is for me is that (again, for me) honorifics and similar terms imply hierarchical respect or deference, and that’s where the “earned respect” comes in. My respect for you as an equal is yours to lose; my respect for you as superior is yours to earn. In my language community, regular old please and thank you communicate the first kind, while honorifics convey the second.
I feel the words sir and ma'am imply the degree of formality of the conversation rather than social hierarchy of the participants. I think it appropriate for a boss, customer, teacher, coach, judge, or adult to address a worker, waiter, student, player, litigant, or child as "sir" or "ma'am" , "Mister" or "Miss" until they have reached a certain degree of social familiarity justifying less formal language.
And it’s always demanded in completely unrelated ways, too. When you can’t be right or at least explain yourself, be a lil’ bitch.
“They’re older so you have to suck up.”
- When ya got nothing left but the passage of time and a society that generally tries to keep you from dying…
“I’ve been doing this thing longer so I’m better.”
- Only perfect practice makes perfect. You can suck at a thing for a real long time.
“They have more money so they’re smarter.”
- We don’t have time for all the ways that’s false.
I wouldn't say "deference" accurately describes my intent when using the terms, but my usage is probably a bit atypical.
I use them in much the same manner as a judge would use them when addressing a litigant, or a teacher might use them when addressing a student: to indicate a respectful and welcoming mentality, but without inviting familiarity. When I am happy you are here right now, but I don't particularly want to be your friend.
I speak a language with a formal you and am constantly trying to use it to tell people to back off, but it doesn’t really work like that. That’s absolutely what I do in English with ma’am/sir though.
I used to work in a call center for an insurance company, so people would get upset and shitty with us. My default to “reset” politeness was to allow a couple beats of silence, then say “well sir/ma’am, xyz is what I can do to help you. Would you like my help?” It worked about 90% of the time, but drawing the silence out longer and adding more audibly sarcastic sugar on the sir/ma’am would generally work at either getting them in line or provoking them enough to cross the line so we could hang up on them.
I speak some German and Spanish with the formal You (Sie and Usted) and it's handy but adds complication as a learner.
At least in Star Trek "Sir" wasn't a gendered salutation. I don't know about American society in general.
in society in general, it is strongly gendered
To me, please and thank you are kind of the poster children for politeness. Like you can't be polite without them.
Btw are you in the US? I'm in Canada and I don't think I've ever heard anyone say yes sir/no ma'am sincerely.
I am, yes. It's not uncommon in the South, and among military/former/family of.