In one thread someone questioned if I even work in tech. So I started mentioning my experience to back up my claims. My current CTO fully admits that we have to cut corners and deliver features to win customers. That why I work for him. He is honest about it. And he is not new at it either.
As for time is money... take a person working 40 hours a week, and replace thier tool with a cheaper lower quality tool, then tell them to make it work. They start working 44 hours a week. You saved money and got the same result. Awards for you. And a lot of people will do the extra work, because they care about the work. As a bonus, the people who won't work extra leave. Now you have a self selecting group of people who will work longer for the same price. And those tend to be the people who won't leave for various reasons. So now you can even not backfill some of the ones who left, and tell the ones who stayed to cover the slack. Wow, even more money saved. I've seen that happen at a company with billions in revenue and great profits. But the shareholders demand growth, so if they can't sell more, they must cut expenses to grow profits.
What goal post have I moved. My initial comment could have said work well for the user. But the second sentence implied that pretty clearly. And I am still saying it now. And great for you. You probably drank the kool-aid to get that position, so you feel the need to claim carry water for the illusion that upper management always try to project. I mean, you might be the exception, and truely believe in the things you say. Maybe you even work for one of the rare companies where it is true. But the vast majority of people working in the field that I have talked to have said that just isn't how it is most places. Many said it used to be, when their company was small... but that it changed.
And yes I wrote regression tests. And I worked hard to maintain them while writing tests on features. But with a 5 to 1 ratio of devs to QA, it wasn't possible to not cut corners. A year after I changed jobs I found out they had lowered the bar for releasing to 55% passing of the regression tests. I never had the tools to make them able to resist change as they had no one owning the automation tools. The next guy just didn't care as much. The job I moved to was qa automation so the qa's were my customers. I did my best there to give them automation that would reduce maintenance costs. But we weren't allowed to buy anything, we had to write it all. And back then open-source wasn't what it is today. So the story was the same, cut corners on testing. And of course the age old quote... "why is QA slowing down our release process". Not why are the devs writing poor code. The devs weren't bad either, but they were pressed to get features out fast.
As for why do they invest in it at all. Optics is a big part of it. But also to help maintain that low bar you spoke of. The moment industry trends started touting the Swiss army knife developer who could do it all including testing, they dropped qa teams like a bad habit. Presentations were given on how too much testing was bad, and less tests were better... that pendulum swings back and forth every decade or so. Because quality drops below the low bar, and the same exec who got a promotion for getting rid of the qa team at his last job 7 years ago, gets accolades for bringing it back in his new job.
Stock price is all speculation. Revenue yesterday doesn’t mean revenue today. And you don't buy stock in a company that stays the same, you buy stock in a company that you speculate will go up in value. Revenue can be going up, and the stock price down because people think the price will go down. How do layoffs make revenue go up? Yet they often make the stock price go up. If the stock prices was super dependent on metrics, algorithms would be making soo much money we wouldn't have anything else picking stocks. But the algorithm traders can't predict human speculation. So they tend to work much better on smaller companies where there is less attention and less speculation.
And not all companies by any means just the big ones. And I am sure there are some exceptions, there always are.
See, you just set the bar so low. Being able to save isn't working well, it's just working. And I have held the title of QA in the past. It is in part how I know these things. And in the last 5 years or so, companies have been laying off QAs and telling devs to do the job. Real QA is hard. If it really mattered you would have multiple QA people per dev. But the ratio is always the other way. A QA can't test the new feature and make sure ALL the old ones still work at the rate a dev can turn out code. Even keeping up on features 1 to 1 would be really challenging. We have automation to try and keep up with the old features, but that needs to be maintained as well. QA is always a case of good enough. And just like at Boeing, managment will discourage QAs from reporting everything they find that is wrong. Because they don't want a paper trail of them closing the ticket as won't be fixed. I've been to QA conferences and listened to plenty of seasoned QAs talk about the art of knowing what to report and what not to. And how to focus effort on what management will actually ok to get fixed. It's a whole art for a reason. I was encouraged to shift out of that profession because my skills would get much better pay, and more stable jobs, in dev ops. And my job is sufficiently obscure to most management that I can actually care about the users of what I write more. But also I get to see more metrics that show how the software fails it's users while still selling. I have even been asked to produce metrics that would misrepresent the how well the software works for use in upper level meetings. And I have heard many others say the same. Some have said that is even a requirement to be a principle engineer in bigger companies. Which is why I won't take those jobs. The "good enough" I am witness/part of is bad enough, I don't want to increase it anymore.
I haven't been in the board room, but I have seen the department heads deflect by focusing on different numbers that do look good for unrelated reasons. Then blame the poor performance that was the result of a bad decision as an expected outcome of a long term decision. These people at those levels are pros at this. And the board cares about the stock price. Guess what, the stock price is not based on numbers, it is based on speculation. If the ceo can spin it, it doesn't matter what it is.
Like how layoffs often make the stock price go up. "We are reducing expenses to accelerate progress and be more nimble..." no they are firing people because they can't manage to use those people to make money.
And I wish it was just me who has encountered these people... but sadly it isn't. If you want an example. Look at Google, and read up on how the culture changed over time as it got bigger. It probably staved off the change longer than most and grew faster, so the number of employees that triggered the change is a lot higher than average, but it's easy to read about.
Because I have worked with software for 30 years. When the employee is salaried, thier time costs nothing. I will say I have no experience with call centers. So those may be an exception. I believe the majority of computer use jobs are salary though.
Opinions like that are why software quality sucks. And why using software is so painful for most people. "I have to use a stroller to set my phone number on the UI." "Sure, but uptime if 5 9's, so it's quality software".
I have 30 years of work experience on both sides of the equation with companies of varying size. Once a company gets to somewhere between 500 and 1000 employees, the 2nd level managment starts to attract professionally ambitious people who prioritize thier career over the work to a more a more extreme degree. They never walk anything back. Every few years they will often replace a solution (even a working one) so that they can take credit for a major change. Anyway, you get enough of these and they start to back each other and squeeze out anyone who cares about the work. I have been told in one position that it doesn't matter if you are right, you don't say anything negative about person X's plan. And many other people from other companies and such have echoed that over the years. Now small companies often avoid this. But most software targets the big companies for the big paydays. Of the ones I have worked at, some even openly admitted that financially they couldn't justify fixing a user issue over a new feature that might sell more product because the user issues don't often lead to churn, where as new features often seal a deal.
Uptime isn't quality. Perf and reliability are easily faked with the right metrics. It's trival to be considered working on PowerPoint without working well for the user
Uptime isn't quality. Perf and reliability are easily faked with the right metrics. It's trival to be considered working on PowerPoint without working well for the user.
Nor necessarily SaaS, but yes business tooling. Which is the vast majority of software if you include software businesses buy and make thier customers use. The incentive is for it to work, not for it to work well. The person who signed off on the purchase either will never know how bad it is because they don't use it and are insulated by other staff from feedback, or because they are incentivesed to downplay and ignore complaints to make thier decision look good at their level in the company.
The key phrase was work well. You are saying they have a motive for it to work. Like not freeze up. I am saying they have no motive for it to work well. As in be user friendly or efficient or easy to use.
Quality is meaningless in SaaS. Only features matter.
Okay then the users aren't subscribers, thier boss or the boss above that are. And that person doesn't really care how hard it is to use. They care about the presentation they gave to other leadership about all the great features the software has. And if they drop it now, they look like a fool, so deal with it.
Well it doesn't have to be a formal contract... but I was thinking there would be like a website with a selection you could pick from, print out, sign and done. And the main reason was to make getting out of a bad relationship clear easy, and most likely no courts involved since everything was already spelled out. Open sourced contracts would in theory be well vetted to be fair.
Good luck to them on that... cause that is how you get a revolution. Lol
When the buyer isn't the user (which is most of the time), no there isn't. Competitors try to win with great sounding features and other marketing BS because that is all the director will see. The users are then left with the product that has all the bells and whistles, but is terrible at doing what actually needs to be done. And the competition is the same, so they don't really have much choice. Bell's and whistles are cheaper than making it work well.
Subscribers? 90 some odd % of SaaS is sold to businesses, not individuals.
I for one hope this simply leads to the end of marriage. That whole concept is built rather one sided. Time for relationship contracts... renewable, but always finite. With separation details worked out in advance. Let's get religion out of it entirely.
No.. the decision maker on the purchase is the user in that case. For software, the decision maker is almost always someone who won't use it. Like ticket tracking software. The people filing the tickets, and the people responding are not the people who decided which ticket tracking software to buy.
The wife and I are getting older. We have been working for decades at this point. But we are too young to retire, and we had kids late. But one of us could totally switch over to a lower stress second career. Ideally something with benefits, maybe even a chance to get a pension. And since we still have kids, needs to be flexible. One of our kids has autism, so lots of random doctors appointment and stuff. We both work with computers all day. What are some good options for a second career that doesn't need to have long term growth potential. We have 8 years where ideally both of us are working so we can cover each other with benefits if something happens. After that, the kids are out of high school at least. So it isn't like it would be a "short" term career/job. Just not a 30 year thing. And ideally, something that could at least partially be done at home.
Newberg School Board members said they were shocked to learn the district was $3 million in debt after being assured of savings by the superintendent.
Newberg has been the center of a political maelstrom over the last few years, beginning with a conservative majority on the school board banning political symbols, pointedly targeting Black Lives Matter and Pride flags.
The same school board abruptly ousted Phillips' predecessor, Superintendent Joe Morelock, in March 2022. They hired Phillips a few months later, despite the fact that he was coming off a string of controversies connected to his work in other Oregon districts.
The guy the conservative school board appointed superintendent to own the libs, turned out to suck at his job. At least the people were smart enough to vote out the conservative school board. But sounds like they were too late.
Could the blue states just ignore orders from the white house? Like if he orders them to round up illegal aliens? What could trump do about it?
I know the board has some fiduciary duty, but can a company put some guardrails on it when they go public, like saying the environment will always come first, or employees or customers or something?
It's been a grey winter, and looking to stay that way. I work remote, so I was thinking of getting an SAD light. But I remember from years ago when I had one (and worked in an office) that if I put it next to my monitor it gave me a headache and made my monitor hard to see. Those of you using SAD lights, where do you put them, how long do you use them per day and all that?
of course he suggested $1
When I am in Jerboa on any device (phone, tablet, pc) and I go to my profile and click on posts... it is empty. Yet I have of course made posts. Is there something I need to do to get it to save my posts? Comments has my comments.
what movie has the greatest turnaround. Like all hope is lost, people are fleeing or whatever, and something happens, then everyone rallies and of course wins the day. Its in tons of movies, usually pretty cheesy. But there must be some that do it right. What are they?
my daughter seems to like scifi. We watched enders game, lost in space series (the new version), arrival, I am mother, and she liked them all. Can I get some more suggestions?