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“AI” Hurts Consumers and Workers -- and Isn’t Intelligent

techpolicy.press “AI” Hurts Consumers and Workers -- and Isn’t Intelligent

Researchers Alex Hanna and Emily M. Bender call on businesses not to succumb to this artificial “intelligence” hype.

“AI” Hurts Consumers and Workers -- and Isn’t Intelligent

cross-posted from: https://lemmy.ml/post/2811405

"We view this moment of hype around generative AI as dangerous. There is a pack mentality in rushing to invest in these tools, while overlooking the fact that they threaten workers and impact consumers by creating lesser quality products and allowing more erroneous outputs. For example, earlier this year America’s National Eating Disorders Association fired helpline workers and attempted to replace them with a chatbot. The bot was then shut down after its responses actively encouraged disordered eating behaviors. "

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