1个月前

User says access to ’30 years of photos and work’ in OneDrive denied by Microsoft, can't get a response after filing form 18 times — 'Microsoft suspended my account without warning, reason, or any leg

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User says access to ’30 years of photos and work’ in OneDrive denied by Microsoft, can't get a response after filing form 18 times — 'Microsoft suspended my account without warning, reason, or any legitimate recourse'

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A good reminder that "the cloud" is a fancy way of saying, "someone else's computer". If you don't own the hardware, you don't own the data on it. This works for large businesses because they have actual contracts and lawyers to get their data back. For everyone else, the EULA amounts to one big "fuck you".
- This is what I find so frustrating about Crasholan killing their peer-to-peer backup in about 2012.
  It was a brilliant solution.
Cloud storage is NOT A BACKUP!
PSA: I’m worried that people are going to read this thread and be confused or get the wrong idea.
Syncing = A dynamic copy of files that are on your computer, if you edit or delete the file on the computer, the file in the cloud is edited or deleted automatically as well.
Cloud Storage/Drive = A static copy of a file is uploaded to the cloud, typically with a limited amount of time, storage space, or number of downloads imposed. This varies wildly from service to service, especially free services, and is subject to a number of caveats that make your data less than safe even if you’re paying for it.
Neither of these should be considered a reliable backup of your data. Especially in the event of data loss. If for no other reason than the title story of this post. And corporate cloud storage is the exact opposite of private.
If you want online backup, pay for a dedicated backup service that is supported by a service fee. Do not trust your data to free services. Especially with data protection, you only get what you pay for. In the long run, and for what you’re getting they are typically very inexpensive. If you like to DIY, buy space on a server farm and use software of your choice to backup to that.
DO NOT take 9tr6gyp3’s backup advice. Google Drive and the like are NOT suitable replacements for a real offsite backup.
And “the cloud” should absolutely NOT be your only copy of anything no matter how safe and secure it i seems to be.
- It can be your offsite backup in the 3-2-1 backup policy.
  3 copies 2 mediums 1 offsite
  
  Anything that syncs doesn’t actually backup. It’s just a mirror. If something happens to one of them, that deletion/corruption might get synced to the other one before you can recover it.
  Online backup is a different and valid thing, it’s an actual static preservation of a version of the files at some point in time that isn’t automatically edited or removed based on the file’s status of another device.
- There are services like eazy backup or borgbase that I would consider backups
  But iCloud or Google drive or Dropbox or onedrive are not.
  Aside from account deletion when you overwrite a file there’s no retention — backups should be immutable, they’re vulnerable to bitlockers, storing media on them can trigger hash based piracy detection systems (whether you’ve legally acquired material or not), and they don’t have a policy that allows you to bulk download quickly without interruption or rate limiting.
- It definitely can be. This person didn’t have the data anywhere else, so they didn’t have a backup. I use cloud storage as one of my backups.
I remember seeing this in Beehaw. Basically: the user was negligent, but this does not excuse Microsoft in one bit. (Or byte. eh.)
One thing that the 3-2-1 rule of thumb doesn't handle, and is important here: the reliability of each copy also matters. Specially when it's a small amount of copies. And when you're dealing with someone else's computer ("the cloud"), the reliability is shit; doubly so if it's the computer of some megacorpo, since you're more expendable.
- It does not excuse Microsoft eight bits. ;)
  
  Or even a dword.
I'd rather lose my media to crashed drives than OneDrive.
"I'm going to trust Microsoft"
Pfft. Moron.

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