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Looking for emotional support ..

Here goes.

After saving up months I was finally able to order the flagship prusa printer, the mk3. And low and behold: the waiting did pay off: I could now actually buy the newest, the MK4 !! šŸŽ‰

So I did. End of June. Got a nice rol of filament too. Couldnā€™t be happier. Yes the lead time was a chore but still. In august I would have a very nice upgrade from the mini.

August came: no printer. Backlog. I already sold the mini to my dad. Guess Iā€™m going without one for a week or so, no biggie.

Shipping schedule appeared. Great! Mine was planned for 4/9. Oof. Okā€¦ The first week of September: nope we had to push back a week! Damn šŸ˜“

And then last week:shipped!!

Spend a day building the marvelous thing. dreaming what I will be testing first. Planning. Ah great things!!

And then it came: the magic moment of doing the self test. Tension rose, green check marks appeared.. aaah šŸ˜Œ victory would be mine! Boy oh boy I cannot wait!

Beeeeeeeeep. Bright red screen ā€œloading cell errorā€ šŸ˜±

Ok no panic, maybe the cable got loose.. happens.. sure I will get to printing soon; letā€™s see..

I started testing cables. Running tests. Resetting everything. Re-flashing. Damn the usb stick broke! Aaargh .. okā€¦ Nope. Nothing works.

Onto chat support it goes. Doing the same tests. Filming them. ā€œHmm I need to ask our MK4 expertā€ after we both came to the conclusion the loveboard is probably failing (filament sensor is error too)

ā€œWe will contact you soon, next weekā€ given itā€™s Friday at this point.

And now: weā€™re waiting again. Staring at a broken MK4. Sitting there. Tempting me to dream of my next printing project.

Support was great and all that. They will make it right I trust them. I just wanted to share my story to people who will probably exactly understand what itā€™s like. To wait. And wait.

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