“I Don’t Want to Die”: Needing Mental Health Care, He Got Trapped in His Insurer’s Ghost Network
“I Don’t Want to Die”: Needing Mental Health Care, He Got Trapped in His Insurer’s Ghost Network
www.propublica.org “I Don’t Want to Die”: Needing Mental Health Care, He Got Trapped in His Insurer’s Ghost Network
Ravi Coutinho bought a health insurance plan thinking it would deliver on its promise of access to mental health providers. But even after 21 phone calls and multiple hospitalizations, no one could find him a therapist.
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There needs to be healthcare/health insurance standards, similar to Air Passenger Regulations.
If you pay for an insurance, the insurance has to be able to arrange appropriate care within 7 days after a request is submitted. If not then the insurer is liable for all costs no matter which doctor the patient visits. That will get these companies' asses in gear.