Microsoft word update messes up exams in Denmark
Microsoft word update messes up exams in Denmark
Ministerium advarer om, at Microsoft-programmer kan skabe problemer til skriftlig eksamen for studerende med Mac-computere.
Sorry for the Danish post i hope you can translate it.
The Ministry warns that Microsoft programs can create problems for written exams for students with Mac computers.
Users who have updated the programs to the latest version may experience the programs running slowly, freezing and crashing. This means that the examinees are delayed in their work and that parts of the answers risk being lost, write the Agency for Education and Quality and the Agency for IT and Learning in a notice to schools.
I know it sounds crazy, but a better free alternative exists.
It sounds insane to me they would use a suite where they have no control over its state.. Can't they at least block the updates? Just imagine you're a student and your success depends on the incompetence of others
What do you recommend? I love LibreOffice on Windows and Linux, and it still works well on macOS but the GUI seems weird on it, the buttons are really large. I still use it but my partner is put off by it.
Obviously you need to replace your macOS with something better.
Sorry for the Danish post […]
Never apologize for your own language.
Thanks! I guess foreign languages nowadays are just a minor inconvenience.
That said, apologising for sharing an article in one, is an even smaller inconvenience for me, so I can as well do it, for the sake of the few who may feel that its a huge burden
Seeing posts in languages other than my mother tongue is something that I like about Lemmy. Never be ashamed of your native language and the beautiful variety that it adds to the human experience.
While English is most of the time the lowest common denominator, I love to see some variety!
Why are they using Word in an exam in the first palace? Like, to write an essay? Our non-pen-and-paper exams were all using some web platform that worked pretty well.
It's mostly for students with issues that puts them at a bigger disadvantage to those that are "normal" when writing with a pen. Learning difficulties and motor function issues and differences alike. I used a word processor in exams towards the end of college due to learning difficulties and a subconscious grip that would ache my hand with overuse of a pen that slowed me down compared to others by a lot.
The article says that the Ministry has suggested students use other programs, so it sounds like it's just something students often use rather than something that's actually required. I've not been in school for a long time, but I am doing a distance learning course and when I had to submit some written stuff I definitely found it more comfortable to type it up in an actual word processor than the web platform that only showed about a paragraph at a time, so I did that and then copied it to the web platform.
Word specifically is not required, but electronic hand in is. If it works the same as when I studied at that level (I am a Dane) you simply hand in a pdf file, but how it is made doesn’t matter. A web interface to write in was never a thing throughout my education though.
Both middle school and high school in Denmark are required to use computers for Danish, English, German etc exams. It’s used for essays and other tests. It’s been like this since the early 2000.
Why do governments and schools force people to buy crap from scammy companies? I don't ever want to have to deal with shit from Microsoft
In the Scandinavian countries this sort of software is usually provided by the school/university, so the students don't have to buy it. You may however be (essentially) forced to use that software, since other options aren't supported. The exam software my uni uses for instance only runs on Windows & MacOS.
Because, if you're expected to use or at least understand that software in the work force then schooling should cover it. Open source is nice and some countries have adopted LibreOffice as their standard but Word is still so commonplace in many industries that it is an essential tool for document writing in the age of computers.
Open source software might not directly be used in the workplace but if someone can't adapt from LibreOffice to MS Office they won't be able to adapt to MS Office updates either. It's been decades since productivity software had significantly different feature sets for most users. That weird legacy Excel formula the Finance Department uses will need training no matter how many years of Office experience a new hire has.
The schools recommend windows or mac computers but not browser based computers like Chromebooks, basically because the software that they use for the education can't be installed.
Yeah and I think that is a bad thing (tm)
Sxhools and governments should focus on using open source tools, let people decide what they want to use later. If you want to torture yourself with Microsoft tools that's your decision but I won't let a government tell me I have to pay that company money against my will
Here is the translation of the Danish text into English:
"Chaos and Confusion" during Exams after Word Update Ministry warns that Microsoft programs may cause problems for students with Mac computers during written exams.
For several written exams, students with Mac computers have experienced issues with Microsoft Word if they had the latest version of the program installed.
BY Thomas Prakash TODAY AT 10:42
High school student Silje Højer Lauritsen was about an hour into her exam on Thursday when her computer started having problems. Suddenly, her Word program began running slowly. The word processing program "froze," and she could not save her answers for the assignment in the marketing subject, where she was explaining companies' value chains.
- It was really frustrating, especially because you are already so stressed and have so many thoughts during an exam, she says. Many of the other students in the exam room at the HHX high school in Risskov, Aarhus Business College, experienced similar problems. Silje Højer Lauritsen estimates nearly half of them did.
Problems at several high schools IT staff and teachers ran in and out of the room to help the students, and they ended up giving them an extra hour to complete the exam. However, not everyone succeeded.
It was almost as if it wasn't an exam anymore because there was so much chaos and confusion. SILJE HØJER LAURITSEN, STUDENT, HHX HIGH SCHOOL IN RISSKOV
- I have a friend who had her assignment deleted because of it, and now she has to take a makeup exam in August, says Silje Højer Lauritsen.
At several other high schools in the country, the same problems have been experienced in recent days.
- It caused a lot of unrest in the exam situation for the affected students, says Flemming Madsen, IT manager at Aalborg Business College. The problem is due to a recent update to Microsoft Word, which can cause the program to run slowly and crash for students with Mac computers.
'Use other programs, or take frequent backups' The Ministry of Education is aware of the problem and warns educational institutions that there may be issues with the latest version of Word and Excel for Mac users.
- Users who have updated the programs to the latest version may find that the programs run slowly, freeze, and crash. This means that examinees are delayed in their work, and parts of their answers risk being lost, writes the Danish Agency for Education and Quality and the Danish Agency for IT and Learning in a message to schools.
- We encourage institutions to inform students about this problem so they can take precautions, such as taking frequent backups or using other similar programs, the recommendation says. One solution could be to uninstall the new version and reinstall an earlier version of the program - downgrading Word from version 16.85 to version 16.84.
Help to solve the problem The Danish Agency for IT and Learning provides guidance on its website on how Mac users can solve the problem and downgrade to an older version of Microsoft Word.
Distracted from the task The ministry states that it is not responsible for the use of so-called third-party programs used by institutions and students and therefore does not have an overview of how many were affected by the problems. At the HHX high school in Risskov, Silje Højer Lauritsen felt that the IT problems made an already stressful situation even more stressful.
- It was almost as if it wasn't an exam anymore because there was so much chaos and confusion, she says.
- I felt that it took a lot of focus away from my tasks.
Microsoft apologizes At Microsoft, one of the world's largest IT companies, they regret that the latest update is causing problems.
- We are aware that there may be issues with the latest version of some of our products for Mac users, reads a written response from Microsoft in Denmark.
- We apologize for the inconvenience and take the problem very seriously. We are in close contact with our product team, who are working to solve the problem. In the meantime, we encourage all affected users to follow the recommendations to reinstall an earlier version and take frequent backups, says Microsoft.
At Microsoft, autocorrecting "apple" to "appelle" is such such a minor and humourous oopsies that they will use to force an update on all users next week at 4:59pm when they are all trying to save stuff before going home. But in the real world, that's annoying as heck.
Bet the school and students will continue to use Word and risk future critical times with proprietary software they're not in control of.
Two simple words: digital sovereignty.
Hopefully this serves as another case in the push for the EU[0] using native alternatives instead.
[0]: Not just the EU of course. Any non-American company should see dependency on Microsoft as a liability. I hope all countries around the world see this as a warning of things that could happen to them.
Man I feel old, back in my day we weren't allowed to use anything more powerful than a TI83 on most exams and the answers were on scantrons or paper due to fears of using the internet to cheat. These days with GPT I'm surprised that's not even more of a concern.
My university used something called Lockdown Browser. It was free to download for students. On Windows (can't remember if there was a Mac, and it definitely wasn't available on Linux), it could only run after a UAC prompt. It used the webcam and microphone on a computer to record the student. It also used facial detection. I'm pretty sure it also recorded the screen, at least inside the browser window.
It also had options that instructors could enable that had us students have to record a video of our immediate surroundings and have to take a picture of a photo ID with our name and picture (preferably our student ID).
If you did the three-finger touchpad swipe (which I've done accidentally before) to change to a different window or minimize the program, it'd refocus itself immediately, a warning would pop up and tell you that, if it happened a second time, the exam would be closed and the instructor would be notified.
If it detected certain applications running (ex. Discord, WhatsApp, Xbox Game Bar, etc.), it would ask to force close them or it wouldn't run.
Barring a situation in which cheating was possible (ex. the three-finger swipe mentioned above), the browser could not be closed until the exam was submitted.
If instructors chose to use Lockdown Browser, students wouldn't be able to open the exam unless they were using that browser.
So it was still possible to cheat (not that I did, but I'd heard of people who did and how they did it), but still difficult.
It was pretty buggy though, my class had people's laptops permanently locked into the browser and unable to close it after the exam. Sometimes it wouldn't even let you start the exam even after launching with the browser until you restarted the whole system.
I feel you! When i took my exams we didn't even have the internet!
If Microsoft fails their exams, you fail too (:
"Use löpande backups" I mean isn't that built in? Could they just use something else? Like LibreOffice is a thing that exists.
Both Microsoft Office and LibreOffice seem like a lot of moving parts unless the goal is to rate people on desktop publishing. I mean, anything that permits for text entry should work.
I don’t feel bad for Mac users
In other words: “let them suffer too.”