The reporter’s use case actually makes a lot of sense to me. I would never buy one of these, but I wouldn’t be opposed to using something like this if I ever ended up with one.
It’s not like I stand in front of it and watch a whole movie in my kitchen. But I like to have the T2 Tennis Channel on while I scramble eggs or pop on a news show while cooking dinner. Plus, it’s nice to have a kitchen screen that doesn’t take up counter space.
Since it now the norm for everyone to film everything with a smartphone and in the vertical position (I'm old enough that this still hurts my soul), Ive hypothesized that it won't be long before we start seeing a lot of tvs in this format.
Smart fridges are such a stupid idea. Fridges last like 30 years, why would you integrate a computer that is going to reach end-of-life in less than 5 years?
Just get a fucking tablet and use it in the kitchen.
Samsung who won’t even provide price estimates/quotes for reparation of utensils WITHIN WARRANTY without being paid $25 before hand. Their products suck that much.
Samsung isn't what they used to be. 5-10 years ago they were fine but they've really gone downhill with customer support and quality. I'll be looking at another manufacturer next time I need an SSD.
No, fridges last 10-ish years, 15 if you're lucky, especially if you buy Samsung or LG. My LG compressor went out twice in 10 years, and the second time the tech said it would cost way more to fix than it's worth, even if the part is under warranty (I fixed other stuff myself as well).
I just got a new fridge, and looking through reviews, even the "best" fridges (unless you go industrial) last 10-15 years on average. I got Whirlpool this time, because they were near the top of recommendations (Maytag was #1), so hopefully those 10-15 years will be relatively trouble-free.
So I don't need all the features of a smart fridge and shit because I habe a phone and a tablet hub for that sort of thing, but a feature I've only seen on LG smart fridges is something I'm frequently annoyed more don't have these days with how cheap the tech is: remote fridge monitoring
Slap a few cheap cameras in there so I can see 2 angles on every shelf and monitor the current fridge levels from my phone.
"Are we low on ketchup or am I stupid?” know for certain!
Saw a feature close to this but not quite as good on an LG smart fridge years ago and have been vehemently disappointed by every fridge ive looked at since not having that.
And I'm in the market for a new fridge goddamnit. I don't want to have to install my own cams but I'm close to doing it at this point
30y seems a bit optimistic. I have already replaced the control board on our fridge once and I think I need to again and it probably is less than 15yo.
Not so much "optimistic" as "the way it used to be"
I've got a fridge that's nearly 30 years old that we've never had to fix anything on (other than the ice maker). I thought it died about a week ago, turns out I just accidentally turned it off (issue with the coldness dial) and it's colder than ever right now.
I've also got a 6 or 8 year old fridge that I wouldn't be a bit surprised if it needs replacing before the old one.
I’d be happy if my fridge had some sort of optional rack for an arbitrary tablet, with power supply or even a traditional paper calendar . Even happier if it had cheap simple Zigbee/z-wave/Thread sensors - let me choose to do or not do anything with them
If these things all used Raspberry Pi compute modules, they could be reflashed with custom roms. Just loading stock Kodi would do most of what you might want put of a kitchen computer.
as an appliance salesperson at a well-known home-improvement retailer, i do just about whatever i can to stop people from buying Samsung appliances. They're garbage. They overstuff their appliances with way too much unnecessary tech that nobody wants, and in order to keep the costs from being astronomical, they cut on build quality. Countless customers come in to replace Samsung appliances that failed far before their expected lifespan, often breaking within the first few years.
you want reliable? go with LG or GE. Whirlpool is also pretty decent.
oh, i also suggest Electrolux. they're great. i especially like to offer their laundry machines as an alternative to the more complicated LGs. electrolux machines are very simple, and they have great warranties.
Bosch is overpriced. nice, but far too expensive here.
LG all the way. I have not had much in the way of positive results from GE since their acquisition by Haier. Their build quality took an immediate and noticeable nosedive. I have seen DOA, damaged, and defective units of all stripes from all brands over the years. But I have never seen any units arrive from the factory not fully assembled, but still packed up in a box and shipped in that state, except from GE. Multiple times.
I received a PFE28 refrigerator with no ice maker mechanism, just a hole in the door where it should have been installed. I also received a CGS700 range with the oven light door switch not installed, just rolling around in the bottom of the oven cavity where it was subsequently baked by the customer. I also received one CXE22 refrigerator with no face panel on the center drawer. There are other examples but those are just the recent ones I can remember off the top of my head.
Haier's management philosophy seems to be in lockstep with the Chinese Manufacturing Way, which is to steal whatever tech you can, do a slapdash job of making it, lie about everything, and when pressed about it just lie some more.
Honestly Whirlpool is not doing great these days, either, but they're better than Samsung or GE. Whirlpool has seemingly devolved into mostly competing with itself with all of its various sub-marquees: Amana, Maytag, KitchenAid, Gladiator, Jenn-Air, Roper, Affresh, etc. A better strategy might be to compete with their, you know, competitors. Whirlpool's warranty service network has also essentially evaporated over the last few years, so if you don't already know a repairman who is Whirlpool factory authorized to do warranty work you may as well just open a Youtube tab and figure that shit out yourself. Otherwise you'll just be told "there are no servicers or service dates in your area and the system only lets us look two weeks in advance" over and over again until your warranty runs out.
The less we say about Samsung the better. At one point we were experiencing a roughly 50/50 first-week failure rate of their laundry machines and dishwashers. A coin flip. That's worse odds than a first run XBox 360 not red ringing itself to put it into perspective. Don't buy a Samsung appliance no matter how shiny it is or how big of a touch screen it's got.
Although GE has delivered one or two problematic appliances, overall the customers I’ve had have had pretty great experiences with them, especially since higher bought majority share from them. Overall, I haven’t heard any complaints aside from teeny weenie ones. But I’ll keep My ears open.
Going to have to disagree based on personal experience (which admittedly has limited value). Bought LG washer, dryer, and fridge when we moved. The washer blew the clutch seal after about 4 and a half years. The dryer sensor is unreliable (leading to taking jeans or blankets out, them still being damp, and having to put them back in on a timer). And the fridge compressor sounds like it's struggling.
The most absurd part is that we replaced the washer with a similar LG model (one with an agitator - I looked into just replacing the part but it was half the price of the washer, the underside of the impeller was moldy because lack of water flow, something no amount of tub clean cycles will fix, and the outer bucket was absolutely disgusting from the leak, with no easy way to hose it out) because everything else was either crap, ridiculously expensive, or both.
I have an anecdote that says the opposite. I got the same fridge, washer, and dryer from LG when we moved in our house 10 years ago and have had no problems with any one of them. My wife hates that we got a model with the freezer as a drawer on the bottom and would have preferred a side by side but no problems with anything breaking.
Our Bosch dishwasher on the other hand had a gasket start leaking during the pandemic and it took the repair people 4 or 5 months to get a replacement in. I think they were redesigning a faulty part at the same time as all the supply chain issues so we had a really bad time with that. It was only a couple years old at the time and has worked ever since.
While I'm sure they're cutting build quality to make them cheaper, the "unnecessary tech" isn't some cutting edge high tech stuff requiring high R&D costs that would make them "astronomically expensive"
If they wanted to they could literally replicate everything they're doing with a 60$ raspberry pi and just interface it with the existing controller boards and call it a day.
Even this article about the fridge is just an (admittedly fairly large screen) tablet.
The Samsung FamilyHub fridge does indeed basically have an overgrown tablet duct taped to the door. It runs Samsung's Tizen operating system, which you may recall was at one point going to be the Next Big Thing and a competitor to Android and iOS. Obviously that didn't happen, so now it's relegated to refrigerators.
Honestly, my theory is that Samsung is just pulling a sunk cost fallacy move and was desperate to put Tizen in something -- anything -- to justify its development.
It's terrible. All the hardware is also located inside the upper right door, and it dumps all of its waste heat out the back of the door into the refrigerator compartment. The design is breathtakingly stupid.
When their refrigerators have AI that scans everything you put into the refrigerator and then makes suggestions to you without asking first and table screen that hardly work and go obsolete in a year, yeah, I call that unnecessary tech. No other refrigerator does that.
I was with you until you suggested GE. GE is the Chrysler of appliances (ie squeeze suppliers on price so much that they get precisely what they ask for). It's the monkey's paw effect.
This was especially true until 2016 when Haier bought a majority share in the appliances division of GE. After then, the quality has seriously improved, and so has their customer service. The customer I’ve had so far have definitely liked them and not had any problems with them at all.
I'm constantly replacing the drain pump in my LG washer. When a replacement part has thousands of reviews on amazon, you know the brand has to know their parts are crap and either doesn't care or wanted it that way. They're on my never buy list now.
What do you define as “constantly”? Once a year, every two years, twice in 20 years?
Anecdotal, but I’ve had my lg washer, dryer, dishwasher, fridge, and gas stove for about 10 years and none of them have had any issues at all. I didn’t get them because I was super into LG, they were cheap - open box, dented, or floor model - and it just worked out that way, but still, zero issues with any of it.
Maybe it’s just that model tho, and that’s legit. Sometimes there’s just a shit offering, but the rest of the line is decent.
But a lot of times, parts fit multiple brand’s machines, or multiple models within the same brand. Especially something like a drain pump, which is super basic and could be used in dishwashers as well as literally all of their brand washers, for example. Solid chance the reason for the large number of reviews is compatibility with other models rather than lg sucking that hard for that model. But without knowing the exact part I can’t say.
Unfortunately, they're kinda hard to find. We recently got a new fridge, and most of the French door fridges (fridge on top, freezer on bottom) were smart or didn't have a water dispenser.
We ended up with a Whirlpool without smart features, other than the "smart" water dispenser (touch screen to auto-fill cup to X liters), and it still has "dumb" buttons for that as well. I haven't taken it apart, but hopefully the dumb buttons act as a fallback when the smart buttons inevitably fail.
The first is that it has a camera with a large fisheye that can show you the inside (though this is more useful when away from the fridge rather than using the screen). The issue is the camera is only at one point. The fisheye helps see more, but it can never see all the fridge.
The second is as a home assistant in the kitchen. This is actually useful. It can display recipes and whatever in it whole you cook. You can also use a phone, tablet, or other home assistant device for this though, but if you want to throw away money this does seem convenient.
They also can show arbitrary stuff, so it's great for todos, family reminders, etc. We bought a chalkboard-like thing (wet chalk?), but a thin whiteboard would work too.
My wife prefers using a tablet to cook since she can move it around (from the prep counter to next to the stove). I use my phone.
We bought a new fridge recently, and while the smart features looked cool, I don't trust them to get security updates, nor am I willing to pay a premium for cool features on a fridge that's likely to have problems (Samsung and LG have the coolest features and the worst repair track records).
Yesterday morning, I woke up to a notice on my fridge alerting me that one of my favorite features was going away.
And while that turned out not to be the case — the confusion highlights how precarious smart appliance features can be.
“The notification was sent in error, and a correction will be released.” I also asked Langlois if he could explain why this happened and how many fridges sent out this message.
It offers hundreds of live TV channels with news, sports, and plenty of classic TV (there’s an entire channel dedicated to Baywatch reruns and another to Degrassi Junior High), alongside movies on demand.
I’m still waiting for that pop-up telling me all is good, but I’m definitely relieved I’m not losing the option to watch TV Plus on my fridge.
But I like to have the T2 Tennis Channel on while I scramble eggs or pop on a news show while cooking dinner.
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Sometimes I wonder why people buying smart fridge in first place, it's just fridge with touchscreen panel on it, what makes it's so special compared to other fridges that has better cooling technology or bigger capacity or better electricity consumption