All today’s fix confirms that this bug did exist, it was a problem, and it had something to do with database corruption. And by ignoring requests to comment publicly on the matter, it doesn’t impart confidence that this won’t happen again.
99.9% of Apple customers wouldn’t understand it if they explained this in any more detail. And they’re not gonna tempt fate by saying something stupid like “we guarantee this is fixed forever”. I get where this reporter is coming from but she should probably accept that this explanation is the last thing Apple will say about it.
Criticism is due. The relationship between proprietary software and privacy shouldn't put trade secrets over personal secrets. A "we totally weren't just secretly keeping all your pics for AI training or whatever" isn't enough of an answer.
The EU should take Apple to court over this for violating the GDPR.
If they aren't deleting user data the user has deleted, especially old data that should've been flushed from all redundancy and resiliency measures years ago (backups, indexes, caches, etc), then they should be fined billions.
Agreed. Even if it was an accident(I don't buy it), you don't get away with other crimes by claiming it's an accident. This is a matter of responsibility!
Criticism is definitely warranted, but Apple's not the kind of company that shows how the sausage is made beyond whitepapers. I wouldn't expect much follow-up is all I'm saying. If seeing the code is important, Apple is the wrong company for you.
Nothing prevents them from answering questions or making an blog post or announcement to talk about the issue. Not necessarily in the update change notes, but at least somewhere. It’s not like they can’t.