Skip Navigation

[SOLVED] ETIMEDOUT Error when trying to access Immich GUI

Edit: I found the solution. I was missing a few environment variables.

These are the functioning Ansible tasks to deploy Immich:

Solution
- name: create Immich network
  community.docker.docker_network:
    name: immich-network
    state: present

- name: deploy Immich-Redis
  community.docker.docker_container:
    name: immich-redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart_policy: always
    networks: 
      - name: immich-network

- name: deploy Immich-Postgres
  community.docker.docker_container:
    name: immich-postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    restart_policy: always
    volumes:
      - "{{ nvme_mount_point }}/immich/postgres:/var/lib/postgresql/data"
    env:
      POSTGRES_DB: "{{ immich_postgres_db_name }}"
      POSTGRES_USER: "{{ immich_postgres_db_user }}"
      POSTGRES_PASSWORD: "{{ immich_postgres_db_password }}"
    networks: 
      - name: immich-network

- name: deploy Immich-Machine-Learning
  community.docker.docker_container:
    name: immich-machine-learning
    image: ghcr.io/immich-app/immich-machine-learning:release
    restart_policy: always
    volumes:
      - "{{ nvme_mount_point }}/immich/model-cache:/cache"
    networks: 
      - name: immich-network
    env:
      DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
      DB_USERNAME: "{{ immich_postgres_db_user }}"
      DB_PASSWORD: "{{ immich_postgres_db_password }}"
      DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
      DB_HOSTNAME: immich-postgres
      REDIS_HOSTNAME: immich-redis

- name: deploy Immich-Microservices
  community.docker.docker_container:
    name: immich-microservices
    image: ghcr.io/immich-app/immich-server:release
    restart_policy: always
    command: ['start.sh', 'microservices']
    volumes:
      - "{{ hdd_mount_point}}/immich/library:/usr/src/app/upload"
      - /etc/localtime:/etc/localtime:ro
    networks: 
      - name: immich-network
    env:
      DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
      DB_USERNAME: "{{ immich_postgres_db_user }}"
      DB_PASSWORD: "{{ immich_postgres_db_password }}"
      DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
      DB_HOSTNAME: immich-postgres
      REDIS_HOSTNAME: immich-redis

- name: deploy Immich-Server
  community.docker.docker_container:
    name: immich-server
    image: ghcr.io/immich-app/immich-server:release
    restart_policy: always
    command: ['start.sh', 'immich']
    volumes:
      - "{{ hdd_mount_point}}/immich/library:/usr/src/app/upload"
      - /etc/localtime:/etc/localtime:ro
    ports:
      - "2283:3001"
    networks: 
      - name: immich-network
    env:
      DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
      DB_USERNAME: "{{ immich_postgres_db_user }}"
      DB_PASSWORD: "{{ immich_postgres_db_password }}"
      DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
      DB_HOSTNAME: immich-postgres
      REDIS_HOSTNAME: immich-redis

I'm trying to install Immich via Ansible and so far so good. The containers are all running and as long as I don't try to access it the logs all look fine but as soon as I try to access the GUI I get the following error spammed in the immich-server container log and the browser just shows a timeout and doesn't connect to the GUI.

[Nest] 7  - 05/02/2024, 9:20:45 AM   ERROR [TypeOrmModule] Unable to connect to the database. Retrying (5)...
Error: Connection terminated due to connection timeout
    at Connection.<anonymous> (/usr/src/app/node_modules/pg/lib/client.js:132:73)
    at Object.onceWrapper (node:events:632:28)
    at Connection.emit (node:events:518:28)
    at Socket.<anonymous> (/usr/src/app/node_modules/pg/lib/connection.js:63:12)
    at Socket.emit (node:events:518:28)
    at TCP.<anonymous> (node:net:337:12)
Error: connect ETIMEDOUT
    at Socket.<anonymous> (/usr/src/app/node_modules/ioredis/built/Redis.js:170:41)
    at Object.onceWrapper (node:events:632:28)
    at Socket.emit (node:events:518:28)
    at Socket._onTimeout (node:net:589:8)
    at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7) {
  errorno: 'ETIMEDOUT',
  code: 'ETIMEDOUT',
  syscall: 'connect'
}

Here are my Ansible tasks to deploy Immich:

Ansible tasks with missing ENV variables
- name: create Immich network
  community.docker.docker_network:
    name: immich-network
    state: present

- name: deploy Immich-Redis
  community.docker.docker_container:
    name: immich-redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
    restart_policy: always
    networks: 
      - name: immich-network

- name: deploy Immich-Postgres
  community.docker.docker_container:
    name: immich-postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    restart_policy: always
    volumes:
      - "{{ nvme_mount_point }}/immich/postgres:/var/lib/postgresql/data"
    env:
      POSTGRES_DB: "{{ immich_postgres_db_name }}"
      POSTGRES_USER: "{{ immich_postgres_db_user }}"
      POSTGRES_PASSWORD: "{{ immich_postgres_db_password }}"
    networks: 
      - name: immich-network

- name: deploy Immich-Machine-Learning
  community.docker.docker_container:
    name: immich-machine-learning
    image: ghcr.io/immich-app/immich-machine-learning:release
    restart_policy: always
    volumes:
      - "{{ nvme_mount_point }}/immich/model-cache:/cache"
    networks: 
      - name: immich-network
    env:
      DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
      DB_USERNAME: "{{ immich_postgres_db_user }}"
      DB_PASSWORD: "{{ immich_postgres_db_password }}"

- name: deploy Immich-Microservices
  community.docker.docker_container:
    name: immich-microservices
    image: ghcr.io/immich-app/immich-server:release
    restart_policy: always
    command: ['start.sh', 'microservices']
    volumes:
      - "{{ hdd_mount_point}}/immich/library:/usr/src/app/upload"
      - /etc/localtime:/etc/localtime
    networks: 
      - name: immich-network
    env:
      DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
      DB_USERNAME: "{{ immich_postgres_db_user }}"
      DB_PASSWORD: "{{ immich_postgres_db_password }}"

- name: deploy Immich-Server
  community.docker.docker_container:
    name: immich-server
    image: ghcr.io/immich-app/immich-server:release
    restart_policy: always
    command: ['start.sh', 'immich']
    volumes:
      - "{{ hdd_mount_point}}/immich/library:/usr/src/app/upload"
      - /etc/localtime:/etc/localtime
    ports:
      - "2283:3001"
    networks: 
      - name: immich-network
    env:
      DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
      DB_USERNAME: "{{ immich_postgres_db_user }}"
      DB_PASSWORD: "{{ immich_postgres_db_password }}"

The variables are:

immich_postgres_db_name: immich
immich_postgres_db_user: postgres
immich_postgres_db_password: postgres

for testing purposes.

I'm currently running this on a Hyper-V VM running Fedora 39 Server Edition.

I don't know how to fix this issue, can someone help me?

I found this issue on the Immich GitHub where I found a possible fix regarding the firewall that it might block something but it didn't really help.

So I'm thankful for any ideas you can throw my way. Tell me if you need any more info.

Edit: Overlooked an error in the log and added it to the post.

5

You're viewing a single thread.

5 comments
  • I think you have forgotten to specify the hostname of your database. Immich has the credentials to the database but doesn't know where it is.

    The environment variable would be DB_HOSTNAME.

    Edit: I just noticed the other error message regarding Redis, and I suspect the same mistake there, you need to specify REDIS_HOSTNAME.

    • This confuses me because the default docker-compose.yml from Immich doesn't set these environment variables.

      • That confuses me as well, I guess they changed docs in meantime. Anyway, here is my working env:

        UPLOAD_LOCATION=/srv/disk/immich/
        IMMICH_VERSION=v1.103.1
        TYPESENSE_API_KEY=zzXYL9UUjX6CV3T8y7f
        DB_PASSWORD=xxx123immich
        DB_HOSTNAME=immich_postgres
        DB_USERNAME=postgres
        DB_DATABASE_NAME=immich
        DB_DATA_LOCATION=/home/config/immich/db
        REDIS_HOSTNAME=immich_redis
        
        • I added the REDIS_HOSTNAME and DB_DATA_LOCATION environment variables. Not sure if I understood it right, but I guess not since it still doesn't work:

          Ansible tasks
          - name: create Immich network
            community.docker.docker_network:
              name: immich-network
              state: present
          
          - name: deploy Immich-Redis
            community.docker.docker_container:
              name: immich-redis
              image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:84882e87b54734154586e5f8abd4dce69fe7311315e2fc6d67c29614c8de2672
              restart_policy: always
              networks: 
                - name: immich-network
              env:
                DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
                DB_USERNAME: "{{ immich_postgres_db_user }}"
                DB_PASSWORD: "{{ immich_postgres_db_password }}"
                DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
          
          - name: deploy Immich-Postgres
            community.docker.docker_container:
              name: immich-postgres
              image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
              restart_policy: always
              volumes:
                - "{{ nvme_mount_point }}/immich/postgres:/var/lib/postgresql/data"
              env:
                POSTGRES_DB: "{{ immich_postgres_db_name }}"
                POSTGRES_USER: "{{ immich_postgres_db_user }}"
                POSTGRES_PASSWORD: "{{ immich_postgres_db_password }}"
                REDIS_HOSTNAME: immich-redis
              networks: 
                - name: immich-network
          
          - name: deploy Immich-Machine-Learning
            community.docker.docker_container:
              name: immich-machine-learning
              image: ghcr.io/immich-app/immich-machine-learning:release
              restart_policy: always
              volumes:
                - "{{ nvme_mount_point }}/immich/model-cache:/cache"
              networks: 
                - name: immich-network
              env:
                DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
                DB_USERNAME: "{{ immich_postgres_db_user }}"
                DB_PASSWORD: "{{ immich_postgres_db_password }}"
                DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
                REDIS_HOSTNAME: immich-redis
          
          - name: deploy Immich-Microservices
            community.docker.docker_container:
              name: immich-microservices
              image: ghcr.io/immich-app/immich-server:release
              restart_policy: always
              command: ['start.sh', 'microservices']
              volumes:
                - "{{ hdd_mount_point}}/immich/library:/usr/src/app/upload"
                - /etc/localtime:/etc/localtime:ro
              networks: 
                - name: immich-network
              env:
                DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
                DB_USERNAME: "{{ immich_postgres_db_user }}"
                DB_PASSWORD: "{{ immich_postgres_db_password }}"
                DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
                REDIS_HOSTNAME: immich-redis
          
          - name: deploy Immich-Server
            community.docker.docker_container:
              name: immich-server
              image: ghcr.io/immich-app/immich-server:release
              restart_policy: always
              command: ['start.sh', 'immich']
              volumes:
                - "{{ hdd_mount_point}}/immich/library:/usr/src/app/upload"
                - /etc/localtime:/etc/localtime:ro
              ports:
                - "2283:3001"
              networks: 
                - name: immich-network
              env:
                DB_DATABASE_NAME: "{{ immich_postgres_db_name }}"
                DB_USERNAME: "{{ immich_postgres_db_user }}"
                DB_PASSWORD: "{{ immich_postgres_db_password }}"
                DB_DATA_LOCATION: "{{ nvme_mount_point }}/immich/postgres"
                REDIS_HOSTNAME: immich-redis
          

          This is what I have now and I get the following error in immich-server and immich-microservices:

          [Nest] 7  - 05/02/2024, 3:45:01 PM   ERROR [TypeOrmModule] Unable to connect to the database. Retrying (1)...
          Error: getaddrinfo ENOTFOUND database
              at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:118:26)
          

          Edit: It works! I forgot to add DB_HOSTNAME