Apple's lawyers argued that an angry customer "omits details" about a so-called "walk" where condensation built up in his AirPods Max, and that moisture in the company's flagship headphones is simply "more noticeable" than in competitors' models.
That's insane. I have the same Bose over-the-ear (I can't stand in-ear) headphones for years. They have been to the gym with me, jogging, and just existing in a humid, Tokyo summer for the last 5.5 years and have zero electronic issues. I did replace the exterior cushiony bit twice now, but the actual electronics are fine.
This is an Apple miss. Their tendency for status equaling heavy materials and lack of obvious options just makes it a no-go for me. Noise cancelling, wireless, over the ear headphones exist for airplanes. Having a headset that is heavy, that doesn’t fold and can’t be turned off (only put to sleep in a dumb bra-like case) don’t meet that mark.
I’m sure they sound great and the magnetic ear cups a good idea, but this is a miss for me. The price is the final nail in the coffin. My Sony XM4s sound nearly as good, can be worn for long flights without fatigue, fold up, and because they’re light but sturdy plastic I’m not worried about them denting or anything like that if I drop them. And I didn’t have to pay over $500 for them.
Apple has done the math and it’s cheaper to deny deny deny than to do the right thing. And that’s factoring in the inevitable class action lawsuit payouts.
Sorry, but if you buy overpriced Apple life-style gear you don't get to complain about it being shoddy. As you clearly thought that image was more important than quality or value for money.
Never had this issue with mine. I’ve taken them kayaking with me, they got pretty wet and i got pretty sweaty, but the insides of the cups were dry.
This has been discussed on forums ever since i bought them more than two years ago. This feels like recycled news just to stir people up about apple products. Good journalism. It worked.