Ups driver here.
UPS management and their infinite wisdom have decided to give us boards that are incapable of clearing the cache of information unless you completely restart the board. This results in the boards slowing down and eventually crashing, and until the inevitable crash, it slows down to the point where I can take a photo of the delivery, and it won't register the photo until I'm turning back towards the truck.
I've taken photos of the sky, lawns, gardens, flowers, and streets, and often it immediately will register the Stop Complete.
I'm not saying you didn't get the package stolen, just an explanation of what might have happened here.
You absolutely, 100000% should. Just be careful, keep it semi-anonymous. I say this as someone who has been fired for talking about their employer online lmao.
Sure because they're giving away trade secrets. Did anyone actually think that UPS were bastion of efficiency because I don't think that was ever a public opinion.
In my experience they often do deliver the package but not to a location that necessarily anywhere near your front door, favorite locations include in a bush, any random property within about 30 m, in a bin, or just randomly in the middle of the street.
Btw if you have Apple Maps, it's decently easy to submit an address correction, they usually update with corrections within a week or so. Google maps is also easy enough, but they seem to take a bit longer to correct.
This is really useful to know if you buy a new build house.
The speed of Google Maps corrections seems to strongly depend on some internal reputation data they have from your previous submissions and the kind of submissions you make. The more you contribute accurate stuff, the faster your future contributions go through the system.
Unfortunately, I've never found a way to submit corrections to Apple Maps from a Linux system, so there continue to be a dozen or more places where I know Apple Maps is wrong but I can't help them out with fixing it.
I've done customer support for delivery companies, although not UPS, and the caliber of the drivers is definitely something that is very variable. Sometimes I'm amazed they even have a license.
There are certain properties that they seem physically incapable of locating, even though there doesn't appear to be anything particularly interesting or odd about the address, and I can find it easily by googling it. There must be some kind of temporal anomaly that I'm unaware of. So anyway, that job sucked.
Based on the number of photos people post on Nextdoor of their package at a totally different house, I'm not sure why these companies bother. Maybe they could train drivers to actually use their brains to see if they're at the right place first.
They'd need to allow drivers to take enough time to appropriately do the job, so that's never going to happen.
When you have to make as many deliveries in an hour to require breaking the sound barrier during your shift, you don't have time to check house numbers.
Accurate. I get pissy about my deliveries (FedEx is notoriously bad here) but the truth of the matter is that the drivers are way overworked. They time shit down to the minute but assume traffic is constantly as good as the best days. So yeah, they build in time for bathroom breaks and to get everything where it goes as long as no one on the road has wrecked, is driving slow, and there are no construction zones gumming up the works. Then they penalize the drivers if everything isn't done. So you end up with shit thrown over the fence, boxes that look like they were run over, misdelivered packages, and pictures of the corner of a porch.
I don't disagree. Ultimately it's the fault of companies who expect drivers to do way too much to do it well. Having them waste time on a picture is incredibly stupid when a lot of times all it does is prove the delivered to the wrong place. It feels like the kind of thing thought up by upper management with no idea what the actual day to day of the job is like.
I've often thought that a good business would be a delivery company and your main gimmick is that you actually deliver the packages. I think they've missed out on an untapped market of actually doing the thing they claim to do.
Most of these package delivery companies hire people who would lose a battle of wits to their own reflection, pay them next to nothing, and give them 900 parcels to deliver in 45 minutes. Inevitably it leads to problems. My recommendation is that they don't do any of that, and just hire more drivers. The increased business they would get by being reliable would offset the cost of having to hire more people.
It's really hit and miss though, at least where I am. Amazon does it probably 75% of the time. UPS and FedEx are both maybe like 30% of the time. I don't know if the shipper has to flag the package to have a picture taken or the drivers just don't give a fuck most of the time.
USPS don't take photos, but at least in my experience they have the best delivery drivers. My local mailman knows people's names and there's been several times where letters or packages had the wrong address (correct street name but a typo in the number) and I still got them. He circles the address and writes "address corrected by your mailman" on the label.
The worst delivery company, by far, is OnTrac. They say it's overnight but in reality the package would come any time between tomorrow and 2 weeks from now. I'm glad that Amazon don't use them any more - in my area, Amazon used OnTrac until they switched to handling deliveries themselves.
So like, am I the only one that sees it behind the top pillar in the shadow? That little jut out of the shadow on top is actually the corner of the box... no?