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New Asustor NAS. Why won't the surveillance center load?

Hey guys. I ordered an ASUSTOR NAS and it finally came in! I'm so excited to start hosting my own things!

So everything is going pretty smoothly so far. I got home assistant running. My plex is being migrated now. The next thing is getting my Reolink doorbell (IP cam) to start working. I can have it save data to it's local microSD, but I've got a new NAS.

With the back story done, the problem I'm having is that their software "surveillance center" seems to be broken. I installed it (yes, I already tried uninstalling and re-installing), and all it does is show 4 black screens with a tab at the top for "live view, settings, and logs". The problem is that none of the tabs do anything. Like I click, no response. Can't configure settings if you can't get to the screen.

Anyway, does anyone have any ideas? I can do FTP/FTPS with the camera, but I was hoping to use the built in software.

Thanks!

Side note: fuck Spez for making so I can't read reddit posts for help.

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  • There's a bug with it, introduced last month or so... expect it to take months to be fixed.

    To get around it, for now, the only solution I've found is to click the tabs in the first couple of seconds of front page loading. If you wait too long, it is unresponsive.

    I suspect there's a JS bug somewhere. It's not the first time Asustor has broken Surveillance and made it unusable. Last time, it took about 3 months to fix.

    When it works, it's OK. Testing before releasing updates is seemingly non-existent.