Expectation management
Expectation management
Hey Steve,
its been a while since your last occurrence, when you and your buddy re-assured your commitment and explained some time of absence: fine with the most of us. But since then: silence.
Some of your early customers already moved on and wrote off their invest.
Could you please step the game up a little and start managing your community and maybe our expectations? For example you could share a rough roadmap, just so we know, that you are still on it and your community issues were heard? Or take half an hour once a week, biweekly or monthly to communicate your progress and what you are up to?
Best wishes a early stage customer that already resorts to other clients
I follow Steve over on Mastodon. I think he’s been going through some personal stuff lately.
Perhaps in time he’ll be back here, but health and safety certainly comes above all else.
I'm 100 % with you on that. Health comes above all else.
But his mate, who is also running the business, could just leave a message of absence or so. With the pre-course this would honestly be enough - at least for me.
Yeah, I don’t disagree with that either.
What name does he use on Mastodon? I want to follow too.
What name does he use on Mastodon? I want to follow too.
Sure. There was a link to follow him on Mastodon when he first announced the Bean alpha here. So, I don’t think he’d mind it being posted here: @steve@flipscreen.social
I think it’s over man.
I’ve moved on to Arctic. Closest to replicate the UI and performance of Bean while being developed consistently.
I'm still mad Apple wouldn't refund my bean lifetime sub. I would give that to Voyager, which is one of the few apps actively maintained anymore.
Well, the App basically works and there have been updates. Also — come time — there will be further updates in the future.
What would be the basis for apple to grant a refund?
I bought bean lifetime because all of the promises the dev told us, not because of the current state of the app.
Apple has a refund reason of "My purchase does not work as expected" which does kinda fit here. Thing is, the window to make the claim had expired, and I couldn't convince them to check it.
We got rugged