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Just give me the option to mute the damn hold music so I can do other stuff while waiting for someone to answer.
Or at least put music we can dance to.
My problem with the hold music is that 90% of the time it's all choppy
Now Playing: A rustling bag of rocks and dead leaves
then suddenly AD BREAK
"We value your time. That's why we've placed you on hold for twenty minutes after forcing you to navigate through an AI menu for 15 minutes. Please continue to hold and we'll answer after your previous positive mood has vanished and you're furious. Allow us to tell you about our worthless website 900 times while you wait."
Or they stop the misic pause for 2 secs so you think someone has picked up then a shitty ass robot voice saying "thanks for holding but all of our agents are currently busy, please stay on the line" every 15 or 30 secs
No. All must suffer!
Google Pixel. Comes built in.
I use my PC gaming headset that also has bluetooth can easily do stuff while on hold.