I don't eat chick-fil-A because of reasons but damn when I did they knew how to move lines fast. Also, the food is okay but it isn't as good as people make it out to me.
You can see it in the photo, but it's always bothered me how my local chic fil a built a nice covered spot for their workers to work with heaters and fans for temperature control and then I basically never see the workers actually work there. They all seem to work at the very beginning of the line, never patient enough to just let cars move up to them.
Why build it that way if you never use it (or aren't allowed to)??
The in-person order taking is a much worse experience for the customer. Let me look at the damn menu board. It should not take any more time to prepare a meal than it takes for a car to progress from the order board to the window. I don’t see how them getting the order earlier (presumably the purpose of this) is helping in any way.
If you want chick fil a and value your time, the in store pickup is a much more efficient.
As a non American: What are these people doing? Only time I've seen fast food personal outside around here is to empty the bins and pick up trash from the parking lot. Otherwise they are inside.
I’ve never actually “been” to Chick-Fil-A, not even when I didn’t know about their shitty beliefs. Popeyes was always more convenient and tastes great. Now that I know, I actively avoid CFA.
I have tasted it when other people bring it in for work or something, and I still don’t get the hype. It’s just ok and definitely not worth waiting in a long line for when there are so many other options.
Edit: I don’t know if these even exist anymore, but some Popeyes have/had a buffet. If you find one of these glorious chicken establishment unicorns, please take advantage of it. You won’t regret it.