There was a time, prior to the Reaganomics Jack Welch Wall Street takeover, where many companies subscribed to the 123 rule: customers first, employees second, investors third, because when customers and employees are happy, the profit comes, as they're the ones that generate it.
That meant security, promotions, real pensions, benefits, a sense of partnership in the work being done and, in this case, EMPLOYEE BUY IN.
now it's investors 1,2, and only. That's why service sucks when you're a customer, and why most correctly treat their employer as an adversary. When employees are treated as disposable drains on company time, nickeled and dimed and underpaid at every step, threatened, scolded, and basically given zero respect, you have to be a sucker to care about your employer's needs.
When your employer has a problem and you aren't on the clock, not your fucking problem. Your employer has a problem outside of your job description's scope, also not your fucking problem.
The workers didn't set these terms, yet the owners and their blindly devoted bootlickers seem outraged when we recognize them and respond appropriately, as if it's a personal affront when you don't just take the abuse with a smile, falsely conflating being a doormat and a mark with being a "responsible adult."
LOUDER, for the parasite-class business owners and their bootlickers in the back.
I just go on such rants to feel sane in a cruel, insane world.
I have no hope for it changing or getting anything but worse in any of our lifetimes. Too many safeguards. Too much propaganda dividing those that would revolt. The oligarch class owns the media, the means of production, they control the curriculum from Kindergarten through colleges of economics, and if it comes to it, they captured their own regulators and government and thus also own the means of state violence.
I shout it to feel sane, but I'm aware most ears it would fall on are willfully deaf.
It always should have been employees 1, then customers 2. Happy employees do better work, create a more welcoming environment, and bring in more customers.
Edit: because I’m dumb
Jack Welch was all about investors first and only. He wasn't the first, but he was the most historically prominent of CEOs betraying the social work contract on the businesses end as Reagan converted his supposed opposition party into bribe taking neoliberals as they rigged the game legislatively beyond all sanity and called it turning the bull loose, to the applause of working class morons cheering their own destruction.Edit: completely agreed and well said!
