They help categorize, advertise and list houses. What else could possibly do tha-ooh we have zillow and the internet now. Forgot there for a few decades...
They also contact cleaners, handymen, and to a lesser degree, tradesman, to get the houses ready to sell. Assuming a buyers market of course.
Shit in 2020 a condemned house sold in my old neighborhood in Seattle for 500k. Condemned. They had to spend 50k demolishing it before they could do anything to it, so beyond the million dollar investment, low balling, theyre looking at sitting on that for at least a year.
That ain't no single mother, new family buying that kind of shit
I don't know if you recall, but Zillow was found to be price fixing as well a few years back. They were buying up real estate, then pumping the Zestimate of any houses they owned. I remember seeing people compiling data on Reddit, tracking home values before the house sold to Zillow, and after. Zillow is just as shitty, and just as much of a middle man. So, yes, Zillow can do a lot of what the Realtor does, but I'd argue we deserve better.
Like most things agents do more than you think. Of course there are good ones and bad ones. Yes you can do much of the stuff yourself if you want to work it as a part-time job.