10h ago

Adobe Photoshop 2023 v24.4.1 keeps crashing (m0nkrus)

I have an nVidia Quadro K2200 and I've found out that version 24.4.1. is the last version before Adobe introduces DirectX 12 into their program. I'm tired of that popup saying my GPU is incompatible.

Adobe Photoshop 2023 v24.4.1: https://w16.monkrus.ws/2023/04/adobe-photoshop-2023-v2441-multilingual.html

I just saw that my OpenCL isn't compatible now, so I gotta figure that out.

Anyways, I'm having an issue where it keeps crashing after a minute or 2.

Windows Defender is completely disabled using this: https://github.com/ionuttbara/windows-defender-remover

I even checked for real time protection, it's off and I'm still getting this crashing.

I've also added all of the .exe's inside of the Adobe folders to my firewall using this: https://winaero.com/download-oneclickfirewall/

How can I track down what is causing it to crash? I've already uninstalled all adobe products using BCUninstaller and restarted before I installed a fresh copy.

BCUninstaller: https://www.bcuninstaller.com/

I don't like using Creative Cloud because it's just slow AF on this Intel Core i7-3700k CPU.

Would anyone be able to help me? Is there anything else you need to know?

Photoshop used to work then all of a sudden I start getting these crashes about a week ago and so that's why I'm trying different versions.

Thank you.

1 comments

This issue is not related to GenP; it is most likely due to your specific setup. We are not Adobe Support and are not here to assist with such issues.
Troubleshooting Steps:
Reset Photoshop Preferences: Sometimes, corrupted preferences can cause crashes. Try manually deleting Photoshop's preferences as in this previous post on Adode Community.
Check GPU Compatibility: The Quadro K2200 is an older graphics card, and Photoshop's newer versions may not fully support it. Some users have successfully forced Photoshop to use older GPUs by modifying the PSUserConfig.txt file.
Disable OpenCL & GPU Acceleration: Since OpenCL is now incompatible, disabling GPU acceleration in Photoshop's settings might improve stability.
Use Studio Drivers: If you're using NVIDIA's Game Ready drivers, switch to Studio drivers to improve stability and enhance performance..
Check System Resources: Photoshop is resource-intensive, and the Intel Core i7-3700K might struggle with newer versions. Lowering Photoshop’s memory usage in its performance settings might help.
Still Experiencing Issues?: If none of these solutions work, rolling back to an older version of Photoshop that functioned properly for you might be the best option.
Additional Notes:
This issue stems from your setup's incompatibility with Photoshop rather than being related to GenP or Monkrus. As we are not an alternative form of Adobe Support, we recommend seeking further assistance in the Photoshop Subreddit.
Also, make sure you review this guide: Monkrus Setup, Troubleshooting, and Best Practices Guide