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Torrenting is not allowed on Windscribe

I switched to windscribe last month because the proton CEO starting spewing politcal BS, and I wanted port forwarding that wasn't locked behind a shitty GUI.

As far as I was concerned setup was super easy, the VPN speeds were great, and port forwarding worked really nicely. The whole price for a fixed server and port forward, + unlimited data was a bit much (at $95/year) but for the ease of use and speeds I was getting, I was happy to stick with them.

My setup is a always-on server with a 1gbps connection, where yes, I fucking seed my shit, all of it. I have about 30TB of linux ISOs and counting, and it's rare that my combined upload speed is less than 1MBps, ever.

Which lead me to getting banned from windscribe with no notice or warning in the middle of last week. This lead to me having to spend tracker points to avoid HnR, and i'm also unable to grab any new ISOs until I find a new VPN provider that won't ban me for actually using the service full time.

I did shoot them an email (after talking' with their AI bot first), and they were actually helpful enough. The offered to restore support, so long as I promised to not torrent with them again (which, I honestly did promise not to. I'm not sticking with a VPN service that can't handle me actually using it for what it's advertised for) and they did unban the account. Whole email chain took about three days to get resolved.

My sticking point is that they still have instructions on setting up torrents on their own website, and that they specifically allow for unlimited data (with the plan i paid for) so long as it's just one user. I did not break those rules. After clarifying that in the support email, they still said that I was using too much data (despite the unlimited data advertisement) and that torrenting was not allowed on their service.

TL:DR: Windscribe bans you if you use a lot of data, and support says torrents aren't allowed, despite their website advertising such. Proof in the attached images.

If y'all have any other suggestions for a VPN that allow port forwarding i'd really appreciate it.

174 comments
  • Wasn't sure if this was the right place, but I figured someone should know about this. For what it's worth, I would actually recommend windscribe if you don't plan on doing torrents all the time, or you have sub 1gbps internet. Just sucks that I hit their "unlimited" internet limits on my home connection.

    They have a page on their site about chargebacks. They're confidant they'll win them, but they still ban because it costs them money. I've done one anyways; as far as my reading of their tos goes, I was in the right. Might as well make this experience cost both of us money, instead of just them.

    Their guide for using torrents with their service; https://windscribe.com/knowledge-base/articles/using-windscribe-with-torrent-clients/

    Their FAQ on bandwidth and chargebacks: https://windscribe.com/knowledge-base/articles/why-did-my-account-get-disabled/

    • They have a page on their site about chargebacks. They're confidant they'll win them

      The portion about chargebacks refers to being outside the refund period, nothing to do with p2p or bandwidth caps.

    • The fact that they have anti-chargeback wording on their public website speaks volumes. I bet they have anti-union posters in their breakroom too. Fuck this company!

    • Lmao I like the tl;drs on TOS page. Some of them are a little reductive, but it's still better than making it a giant illegible block

  • Them calling it "unlimited" when there's a limit is wrong, but so is using all of the available upload bandwidth 100% of the time on a cheap home VPN service when you consider the current market prices for data transfer. Mine's limited to 2Mbps. Seems fair for $7/month or whatever it is.

    Edit: Oh right it was 2Mbps. I spent 20 minutes surveying datacentre prices around the world to come up with that number, but bandwidth prices vary widely and might've changed by now.

  • Switch to ProtonVPN, they don't have any problem with Torrents and allow unlimited bandwidth usage. Windscribe can go fuck themselves

    • OP says they switched away from Proton in the first sentence.

      • Man if OP has problems with CEOs then no one can help them, 90% of the CEOs are greedy retards who'd sell their kids for money if they could

174 comments