An LA-based photographer says his Instagram account that documents 1980s cholo and African American street culture has been banned repeatedly due to racial bias.
When a machine moderates content, it evaluates text and images as data using an algorithm that has been trained on existing data sets. The process for selecting training data has come under fire as it’s been shown to have racial, gender and other biases.
The problem isn't AI itself, it's that comapies are willing to do that and then fire any customer support or human you could ever talk to. They let their automod ruin people's lives and accounts, then barricade themselves, impossible to reach.
You apply and literally never get any form of anything back besides a confirmation email "thanks". That was the absolute most annoying, demoralizing shit when I was searching for a job post school. I tumbled around 2 contract positions and finally have landed somewhere that I love, but fuck me was it hard on me mentally to keep farming out applications for basically a year, and hear back (I dont care if its a no, i just want some form of an answer!) less than 2% of the time
Exactly. The real problem is lack of human oversight, and lack of a way to contact someone.
And these days, even if you manage to get someone they'll be some call center in India or Philippines that are only there to help with faq-level things and otherwise politely tell you to fuck off. They can't actually do anything.
It's been shown over and over again for the last two decades that you can't build a reliable archive on platforms outside of your control. Stuff like Instagram can be useful for trying to draw traffic to your own platform - but you always should treat those platforms as throwaway content.
I came here to say exactly this. IG and all the others are private companies, with their own terms and conditions one agrees on, and also agrees those terms can be changed by them at any time. Moderation of content is part of it. Deal with it, or don't use them at all.
Having largely undisclosed and privately owned platforms and algorithms dictate and decide our cultural exchange, spread of news, topics of discourse and other societally important interactions is such a horrible idea. I wish this was more obvious to the public so governments would end this. It divides sociaties, poisons public discourse and skews it with racist biases and towards hatred.
An important point, buried deeply in the article :
She said she has observed differential treatment across the social media platform, depending on the race of the subject in the image in question or who posted it.
“We’ve seen this time and again, Meta taking down content by and about people of color,” she said. “While similar content by and about white people remains up.”
Unfortunately those are not platforms meant for archiving, it's in their own TOS they can take down any content or entire accounts at their own will and for undisclosed reasons. Also those platforms are subject to shitty practices like report abusing, yet another reason to put your content in danger.
Also unfortunately they are very attractive because of the influence a person can build with large network of followers in those platforms and how they can leverage that.
I don't see a plausible solution or alternative. Instagram, Facebook, are the platform of the masses and where your content has the highest exposure. People today aren't browsing "the web" like we used to back then. Instagram/Facebook are the internet.