I've got banned from Apex Legends
I've got banned from Apex Legends
Got greeted with this message today. I've been playing Apex on linux for more than a year. Not sure if this could be related? Is this just me?
I've contested the ban and I'm currently waiting for a response from ea support.
UPDATE : Got an email response from EA today. It's basically a generic message saying that my account was associated with "cheating practices" and so they will not remove the ban.
This is absolutely fucking ridiculous! I've been playing this game since 2020 and have 3K+ hours on record, now this shit happens and there's no recourse ? Fuck this company.
EDIT: A Respawn employee on reddit is now asking for the user ID/gamertag of those banned on linux: https://www.reddit.com/r/apexlegends/comments/1fi77vs/comment/lnh13kj/?context=8
--- Original comment ---
Looks like you're not the only one:
https://www.reddit.com/r/linux_gaming/comments/1f5kyd1/psa_using_proton_experimental_or_at_least/
https://www.reddit.com/r/linux_gaming/comments/1ffxfjb/apex_legends_proton_epic_bug_that_do_that/
They've falsely banned linux players before, once in March 2023 and again in August 2023.
I got hit in the Aug 2023 ban, and had my permaban overturned after 1-2 weeks. Expect to have your appeal rejected, we had to make enough of a fuss about it to get a community manager to reach out to the development team to get people unbanned:
https://www.reddit.com/r/apexlegends/comments/15uqt7w/linux_users_getting_falsely_banned_again/
https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/page/50
I haven't played in 9-10 months since the false positive put a really bad taste in my mouth, so I don't have any datapoints to add for the current state of things, but I wish you the best of luck getting unbanned.
A year and a half back I was sent an email from Apex saying I was banned for hacking. I hadn't played apex for a year and my account hadn't been logged into during that whole time, so if they're false flagging players that don't even have the game installed then who knows that the fuck they're doing in their anti cheat. They actually reversed the ban when I contested it though.
Tbh I know this isn't helpful, but I recommend take the L and find better games to play. Errantly perma banning users shows a lack of consumer consideration and does not deserve further energy to fix. They fucked up, take your business elsewhere.
Again, I know it's not helpful but I think worth considering. Companies some decades ago used to be user experience as the top goal, but that has gone to the sidelines for many companies, and I don't think it's good to normalize. Hence, boycott when it happens.
Same thing happened to me, unfortunate for us...
Classic EA
They probably just flagged you for not being in the normal environment. For all their bravado their detection is dogshit. I've had issues with them just flagging something over a VM and... flagging a batch file closing their launcher. I wish I was joking.
Fuck this company.
They've been awful for many, many years at this point. I've no idea why people keep giving them money and expecting them to not be awful.
@helios@social.ggbox.fr @griefreeze@lemmy.world, a Respawn employee responded on reddit and wants a list of user IDs/gamertags for those banned on linux:
https://www.reddit.com/r/apexlegends/comments/1fi77vs/comment/lnh13kj/?context=8