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They lost me before this line, but I will never forgive and never forget:
"What you guys don't own phones?"
It was evident that they had completely lost touch with their player base at that point
"You think you do, but you don't!"
unpopular opinion: this phrase is right, sometimes. In that context, at that conference, bad call. But sometimes... people think they want something until they get it, and then they realize they don't want it.
How you phrase things is also important. Never having played WoW, they came across as arrogant and out of touch. Something that's only been reinforced by their further actions. The "Do you guys not have phones?" comment is just the sequel. The issues only be more and more serious since then.
Makes me think of that Reddit post where the guy thought he was into shitting and ordered an escort to shit on him, only to realise he was in fact not into shitting
They made me sad with Diablo 3. But they lost me at StarCraft 2.
D3 got better after years of updates. StarCraft 2's story was hot garbage and they turned a single full game into three smaller games.
Seeing Blizzard fuck over Overwatch fans was not a surprise to me.
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It's a shame 'cause SC2 had some genuinely awesome ideas, like the Allied Commander mode. Probably the best casual online gameplay of any RTS, which frankly every other RTS ever made should copy.
Unfortunately every other RTS only tries to copy the sweaty multiplayer 1v1 experience. Like playing guitar hero on expert mode on your mouse and keyboard while also doing strategy at the same time.
Even more unfortunately no one seems to be able to execute even that part half as well as Blizzard did.
Since we're talking RTS, do you have time to talk about my shameless plug for http://beyondallreason.info?
This style of RTS appeals much more to me in recent years. Feels less like you need to perform like a speedrunner.
So much QOL compared to the APM spamfests other RTS can become.
The story was absolute crap, but the campaign levels were still really fun.
Also, each campaign did feel like a full fledged game from a content perspective. I can give blizzard shit for a lot, but how they handled sc2 (beyond dropping it completely) is low on the list.
SC2's esport and competitive scene was incredibly successful. We got 14 years of incredible tournaments, content, personalities, streamers, etc... Seems like you are just a casual player that just missed the boat.