Even though our computers are now better than 15 years ago, they still malfunction 11%–20% of the time, a new study from the University of Copenhagen and Roskilde University concludes. The researchers behind the study therefore find that there are major gains to be achieved for society by rethinking...
Do they include "fighting with anti patterns and dark patterns" as broken? It's pretty insane how much misalignment there is between what most people want their computers to do and what the companies want people to do, which seems to largely be "look at ads literally everywhere".
"Up to 20%" is meaningless for a headline and is pure click bait. It could be any number between 0% and 20%. Or put another way, any number from no time at all to a horrifying more than an entire day per week.
Why not just state the average from what is probably a statistically irrelevant study and move on?
I certainly don't. If I can't fix it in 5 minutes, I just ignore the problem. And I wish everyone else would too and stop complaining about the smoke coming out of the machine. It's fine.
How about everyone who has zero skills with these problems, do they count is 0% spent on them as they outsource it or do they count as 100% since the smallest problem incapacitates their computer usage?
That number was more like 30% with a windows laptop and all the security crap Microsoft convinced my company to install. It was so painfully slow and glitchy. So I went rogue and put Linux on my company laptop 8 months ago and I'm not looking back.
Computers would be far less interesting if there weren‘t any problems to solve. Fiddling around really is half the fun for me, even when it can get frustrating.
I recognise the waste in waiting time, but I also think we are still increasing productivity more than enough to make up for it.
Personally I solve it by multitasking harder. Whenever there is a waiting time for a download or other stuff I simply start doing something else. I'm not going to waste my life watching loading bars for a living.
I don't think increasing user-friendlyness is a good solution. It's pretty much what caused the issues to begin with. Every time Windows or the apps make something more user-friendly it always results in more buttons to click and more updates to keep up.
I also spend an unreasonable amount of time just rearranging the windows in comparison to back when apps had keyboard-only GUIs with functions layered in different pages or tabs. I obviously don't think that is a good solution today either, but it goes to show that the bloated operating system has a lot of the blame.
Say you want to do something simple like renaming a file, you'll need to open an app to show the folders and files and also 100 different functions that are of no use for the specific task, position and scroll it where it's visible, navigate by mouse or keyboard and then do whatever you wanted. My point is that just operating the operation system is something that requires 10s of seconds over and over again every day. There's a long way from thought to execution for the simplest task.
The good thing is that it enables a lot of people to do so without any training at all, so maybe that makes up for it in total.