If I had a nickel for every time I was troubleshooting with a friend and discovered they thought turning the monitor off and on again was "rebooting the computer" I'd be depressingly wealthy.
*Shuts the laptop lid and opens it.
“Ok! It’s restarted”
IT person: “Well that was certainly quick. Are you sure you restarted it?”
Person: *Feels smug about how they were able to restart quicker than most people.