Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long
Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long
Michael @LegacyKillaHD
This is just horrifying.
Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!
Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.
https://twitter.com/LegacyKillaHD/status/1682653876418224129
Ubisoft Support @UbisoftSupport
Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help
https://twitter.com/UbisoftSupport/status/1682046437834784768
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Guess I'm no longer buying games by Ubisoft. I spend hundreds in their store and they're going to delete my account if I'm inactive to long? You can't be making this shit up.
Not defending it but it has to be a pretty long period, i have played their game or used their launcher in a few years and have not gotten any email about my account getting deleted.
I wonder if you contain any games validated through Steam that are Ubisoft, whether they are forced to keep the ones associated to that account active because Steam obviously isn't going to break their own store because Ubisoft is screwing with their own.
Permanently Deleted
Yet...
Not defending it but it has to be a pretty long period
Fair enough, but why have any length of time at all? What purpose does it serve the prune old accounts?
Account information can't be taking up that much space on a hard disk.