'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action
'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action
The company's also tried to clear up some misconceptions.
This response is not nearly enough in my book.
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the availability of different components requires specification changes, sometimes in real-time. In fact, customers may experience a free upgrade based on changing inventory levels.
They couldn't help but try and make "getting randomized components" sound like a good thing
The surprise spec mechanic gives buyers a sense of pride and accomplishment.
Are you in marketing?? If not, you should look around and see if you could.
It's a meme where a game company said something similar.
Apparently it's got a whole section on Wikipedia now: https://en.m.wikipedia.org/wiki/Star_Wars_Battlefront_II_(2017_video_game)#"Pride_and_accomplishment"_comment
that was my dry attempt at saying what a failure that team was when they said that, and you know it had to be someone high up that approved it.