Pretty much every time Verizon wanders outside of its core competencies (operating telecom networks, lobbying to hamstring competition, undermining the most basic of regulatory oversight)…
Ah one of those endeavours where an executive thought "well, it can't be that hard. We will do it better and cheaper and reap the profits". Just to be hit with reality.
Have worked with many entrepreneurs. That is exactly how sone of them think. No respect for other‘s inventions, everything must be done right away and nobody is smarter than them.
Wasn't the CEO of Zoom a high level engineer for Cisco? I believe it was one of those situations where the executives weren't listening to where he thought the WebEx platform should focus on development and he thought "Fuck it, I'll do it myself"
But the difference is that zoom was usable. I used blue jeans like twice early in the pandemic, and it was just an annoyance to use at the best of times. Can't imagine what it would have been like to actually have to use that day to day...
To add to your point, I originally used GoToMeeting for my business, but had to switch to Zoom because everyone knew how to use it because of the pandemic.