White House Proposes Making Cancelling Subscriptions Easier
White House Proposes Making Cancelling Subscriptions Easier
The White House is calling their push the "Time is Money" initiative.
The White House is calling their push the "Time is Money" initiative.
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At the minimum they should be required to provide the same exact means to cancel as they provide a means to subscribe. Business models that involve easy online subscriptions but require calling an 800 number during business hours to cancel should be fined into insolvency
That's actually the plan. If it takes one click to subscribe it needs to be no more than one click to unsubscribe.
Amazon Prime Video Canada let me instantly (aka accidentally) subscribe to one of their extra channels. I had to go through a chat to cancel it.
The problem is enforcement.
Sure, one click....that's on a hidden div, that can only be accessed if your mouse does a very particular movement, one that mimics what you did during sign up.
Nah lawyers will be all over that, free money.
If we would have more people like her: https://youtu.be/VT5TqDWFIis fighting for consumers stuff like that wouldn't be an issue.
At the minimum they should be required to provide the same exact means to cancel as they provide a means to subscribe.
That's how it is in EU. Per law cancellation has to be as easy as getting the contract, and by the same means.
A phone number would be down right convenient. The ones that make you cancel by mail are the devil.