The last straw for me was that Amazon drivers always seem to have some kind of problem finding my apartment. So even though instructions say "leave at my door," it always ends up in Parcel Pending on the other side of my complex.
NOBODY ELSE has an issue finding my apartment: UPS, USPS, Uber Eats, even fucking Door Dash! But I might as well be living in the Bermuda Triangle to Amazon, so WTF was I paying for Prime for?
And honestly, like so many others, I've found it not even the least bit tempting to go back. Ebay has been a reliable alternative.
It probably takes too long to go to each apartment, especially ones on the opposite end, and they probably are incentivized/punished more on time than accuracy.
Maybe they're using different map providers by default? Check Open street map, Apple, Google and Bing and see if some will route to the wrong side of the building, for example.
If you're that curious, of course. I'm not telling you what to do :-)