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I always apologize to the server when I am checking out and opt for a custom 10% tip or none at all. It is not their fault the company they work for feels it has no responsibility to pay for them. I explain this and sadly shrug. My company is not paying me enough either and I cannot afford to subsidize some other company. They usually smile and nod. It is unfortunate.
Is this when they've actually been serving you, or when you pick it up at a counter?
Both.
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