In customer service. If I see a bot I know there is a 95 % chance I won't get the information I am looking for. If I could get the information online somewhere, I wouldn't have contacted customer service in the first place! I just want to interact with another human being who's able to understand my queries.
And judging from the prompts many customer service lines use, there are also a lot of people who call customer service for the simplest/dumbest reasons. Wouldn’t be the first dummies kept us from having nice things.
But I’ll 100% acknowledge that even with perfect customer service, 99% of companies will enshittify it with AI if it promises to save them money.
The porn hasn't been very good. I can get around dudes and chicks with like fourteen fingers, no toes, and nipples that hover over their skin... but I draw the line at the dirty talk being "I'm glad I could help you with that."
It's useful for a lot of stuff but it's been waaay over hyped, mostly by youtubers desperate for content. So I think a lot of people are having a counter-reaction to that.
Once everyone calms down and realise it's not an automatic-do-everything-machine, they'll appreciate the circumstances in which it actually is useful.
Bonus points: find the landing page for any tech startup from the last 12 months that doesn't mention AI or LLMs