I'm this close to visiting my "local" branch for all my banking.
I'm lucky my banking app works (GrapheneOS), as it's now requiring 2FA with the app anytime I login on the browser. Can't use an actually secure form like TOTP. At least they now allow passwords over 8 characters (yes, serious).
My former bank launched a sub-bank that was 100% outsourced. App and website only, no branches, no ATM'S, no phone number, just some software and a card. I dumped them for a competent bank after 25 years with them
I'm actually ok if they passed on the saving of not having to operate branches to their customers in the form of lower fees, a higher interest rate for saving accounts, better credit card rewards, etc.