Pretty sure EULAs are unenforcable in the US since nobody can reasonably be expected to read every single one of them for every one that they agree to.
I think it's more that you have to purchase the item before you can agree to the EULA. That said, it's extremely rare for anyone to try and challenge them in court, and when they do they pretty much always settle so the court can't actually demand any changes to EULAs.
Analysis of how EULAs are reviewed by courts depends primarily on whether the particular EULA is determined to be a contract for the sale of goods, and thus governed by the terms of the UCC, or whether it is a contract for services, and, accordingly, governed by the common law.' Although it may be of little practical import (because even those contracts governed by the UCC can be modified to waive a consumer's traditional Article 2 inspection and rejection rights), it is important to understand the framework by which software-and by extension videogames - are analyzed by courts in the United States.
While true, it would be up to you to prove their EULA is requiring an illegal act and then win that court case. Only then you could go after them for killing your cat. By the time you are done with legalese you are already broke and your cat is dead.
In USA, they can supersede laws in some cases. Technically they can't but you'd have to prove they do before you can sue the company. If you agreed in EULA that Roku can kill your dog if you stop paying for their service, they are within their right to do so. You'd have to go to court to free yourself from the EULA obligation first before Roku can get any punishment for killing an animal. Incredibly stupid.
So, all these companies are wasting money getting their lawyers to write up (and maintain) these documents that we all have to agree to, but they're totally unenforceable because... they're too wordy?
Because here's the thing, lawyers are super expensive and these corporations have in house lawyers for handling anyone that wants to sue. They'll happily argue the validity of the EULA because they know just getting through the pretrial phase will cost you tens if not hundreds of thousands of dollars.
Corporations have weaponized this fact at every chance they get.
It's the exact same reason why companies in California and other states make employees sign noncompetes, even though they are explicitly unenforceable. It's so the company can financially punish you even if you are in the right.
This is what I like to call "bullying". I don't think anyone should be able to hire private lawyers. All lawyers, no matter how rich you are or if you're a corporation, should be public and randomly assigned dictated by a random number generator and a publicly viewable algorithm IMO.
The US has the right to a fair and speedy trial in its constitution. Current litigation is niether.
The only argument i have gotten against this is "But what if I get a shitty lawyer? I should be able to pay what I want for the quality of lawyer I desire."
It doesn't seem like a strong argument to me but to those who use it as a reply it seems rock solid?
The other route that could work is public civil defenders. It requires the government to properly fund and staff, but having a legal firm sponsored by the state willing and ready to take up cases would mean that the private entities can still get their lawyers but they can't steam roll over someone that doesn't make $500k a year.
Of course, there could be corruption issues. I wouldn't want the lawyer on my case being drinking buds with the lawyer on the opposing side.
If a company takes you to court, you can't just decide to ignore them. Either you/your representative turns up on the designated court dates and presents a case, or you'll most likely lose by default.
If it was possible to make a court case go away just by ignoring it then everyone would just do that.
An EULA is nominally a binding contract, in the sense that it is presented as such. No court has ever ruled and given precedent to the effect that EULAs are universally non-binding (because companies have always settled out of court for cases where it looks like they're going to lose).
It is well understood that the arguments against EULAs being binding are solid ones, and that the reason why so many cases settle is because companies are not confident of winning cases on the strength of EULA terms, but you still need to go through the rigmarole of attending court and presenting your defence case. That's how court cases work.
Edit: And perhaps more to the point of the OP, if you want to sue a company over some defect or service failure, it'll be them who introduce the EULA as a defence, and it'll be for you/your lawyers to argue against it. Which adds complexity and time to what might otherwise have been a straightforward claim, even if you win.
You HAVE to participate and pray that the judge in the case is willing to listen to you arguments for dismissal. If you don't do that much a judge is free to issue punishments for not participating. Sanctioning can be as bad as fines but could further be things like "Ok, you've failed to participate so we are going to assume you are guilty" (Which, btw, is what happened to Alex Jones. He did not participate in discovery in any of his cases and so got a default judgements in multiple cases).
If the judge decides that there is any sort of merit (and the standard for that is really low. Cases almost never get dismissed) you enter the most expensive part of trial, pretrial and discovery. This is where both sides get to see each others documents on the case and lawyers spend countless hours filing pretrial motions with the court. This is something that can literally last years and even decades, especially in civil matters which take a back seat on the docket to criminal cases. Generally speaking, this is why people and companies tend to settle. It's a cost saving measure because making you way all the way to trial can easily dwarf the cost of settlement.
This also, btw, is why patent trolls are so effective. They'll often ask for an amount low enough that most companies will just pay the fees yet high enough to keep them in business. Even if the patents themselves are potentially invalid.
Yes, it doesn't make sense. In fact, a big issue is that we don't have any sort of public civil defenders (we absolutely should). So for most individuals lawyers are prohibitively expensive. You basically have to either be rich, be lucky enough to have a case that aligns with a charitable legal organization's goals, or luck out on a legal firm deciding to take your case pro bono for their own reasons.
So let me get this straight, some rich fuck could sue me because he doesn't like my haircut and if I don't pony up cash to get a lawyer the judge will just assume the rich fuck is right?
Burn every inch of this corrupt as fuck system down.
You don't have to get a lawyer, but you do have to respond to the lawsuit. That is, participation is not optional.
Now, there is protection from the "bad haircut" lawsuits. It's called "Vexatious litigation". If someone sues you for a bad haircut, and they've sued others for it as well, you can ultimately seek sanctions (including covering your legal fees) against them and their lawyers. That's why you don't generally see bad haircut lawsuits.
Further, if the lawsuit is so bad that it's "bad haircut" level, it's possible to get sanctions against the lawyer that filed it for wasting the courts time.
But again, participation isn't optional here. You HAVE to respond to a lawsuit, you can't just shut your eyes and hope it goes away.
I mean IANAL but in a rational world there would be a minimum of grievance requirement before being able to file such a lawsuit.
There is, that's what the discovery phase of the lawsuit is for. That's what the dismissal phase of the lawsuit is for. The issue isn't that these things don't exist, it's that these things are the most expensive parts of trial.
Imagine the reverse case where you find out someone has started a campaign to keep you from getting hired anywhere. You know they are doing this because someone tips you off on this happening.
You do not have enough evidence to prove that this is happening in court at the moment of the lawsuit but you are damn sure that the person you are suing has a trail of documents proving your allegation and if they don't the third parties that didn't hire you likely do.
If you find enough evidence you can get the person to settle before trial. If you don't find any evidence you can either go to trial and lose or simply drop the lawsuit.
The unfortunate thing is gathering minimal evidence, which really is the job of lawyers beyond just knowing the law, is a time consuming task for someone (Usually multiple someones) that is pretty expensive.
Now, to the actual real problem. It's actually 2 fold.
Gigantic lawfirms gobble up basically all lawyers that have any sort of talent. This drys up the pool of lawyers available to represent people and consequently drives up prices, for everyone. These lawfirms can keep increasing their prices because their rich clients will pay for it and the smaller lawfirms that would represent your case can similarly raise prices because there is no competition.
These gigantic lawfirms and big companies when they sue take a TON of time and resources from the court. You can expect 100 or 1000 issues being filed by one of these lawsuits just at the very beginning. They apply a "Well, there's a 90% chance you'll win without these motions, but there's a 95% chance you'll win with them. So we'll file whatever we can to make sure every single avenue is explored. Oh, and we bill you for the hours we spent with our law ghouls scouring legal books in the dungeon."
These 2 issues mean the courts are constantly flooded, any lawsuit (especially against someone with the resources) takes a long time to resolve, the cost will be astronomical on both sides because the legal team on the other side needs to respond to every court filing, and finally the number of available lawyers will go up because there is little competition forcing them to have lower prices.
The reform we need, if anything, is some sort of penalization on these giant firms for wasting time. Perhaps applying sanctions to the other side if it's found that they spent 90% of their filings for stuff they never used.
You have general counsel, firms on retainer, etc and the cost is amortized over all legal needs... And 99.999% of users will never even THINK about legal action nevermind actually pursue it.
It's the same reason they send C&D letters....an ounce of legal effort (which you likely already have to buy anyway as a corporation) is worth a TON of consumer litigation protection.
You have general counsel, firms on retainer, etc and the cost is amortized over all legal needs… And 99.999% of users will never even THINK about legal action nevermind actually pursue it.
The exception to that is class action suits, where 100% of users could be included in the class even if they have no idea it's going on. Especially when the company does too little harm to any one person for it to be worthwhile to sue individually but a fuck-ton of harm in aggregate, this is the only way to hold them accountable.
And that's what these forced arbitration agreements are designed to neuter.
They are unenforceable for more reasons than that. They also can not prove that you agreed to it, only that someone did.
Also, they can't change the terms of your previous purchase after the fact. They can make you agree to something new going forward, but if they make your current device a brick because you don't agree (which they are doing here), then they need to reimburse you for causing the loss of use of your device that you already purchased and was working under the previous terms.
The companies have the burden to provide them to the user. If they forget something, somebody loopholes them in court, they will lose.
The EULA is more of a rolling document, and something like a "We are legally obligated to provide this, so we better cover our asses in the process." legal doc.