(to staff) I'll tip you $100 to string that hag along, keep feeding me coffee, come and "ask" me about operations when they're in earshot and then tell her I'm the owner and will sit where I damn well want.
That's the funny part, if I'm the owner, I can do whatever I want. "It's a must"? Too bad, it's my restaurant and I want to sit here. "You're being rude to a customer" I'm being rude to this customer, too bad.
Often the best thing you can do as a business owner is to "fire" your bad customers.
Often 90% of complaints come from 1% of customers. The amount of manpower wasted dealing with the complaints is not worth the sales - and these kinds of customers are always so shocked and appalled when you tell them that you don't need their business.
Negative. Owner can do whatever they want with their business. That kind of attitude enables and empowers the entitled Karens, and I’m very happy to frequent establishments where the staff isn’t harried and stressed af, even if it means I might have to gasp wait a few minutes at the host stand to be seen, or don’t get bent over backwards for
We’re all humans, the money in your pocket doesn’t entitle you to a rent-a-slave experience for a meal, and I’ve never worked a customer facing job a day in my life
LOL you’re on crack. The whole point of owning a business is that you can do whatever the fuck you want (within the law). There is no requirement to give tables up to customers.