Bad news if you’re mooching off of someone else’s Costco membership: The retail giant is cracking down.
Bad news if you’re mooching off of someone else’s Costco membership: The retail giant is cracking down.
When you enter Costco, you need to show your membership card to an employee to shop. Costco membership cards are non-transferable, but the company allows members to give a second household card to one other person in their home. Anyone with a card can bring up to two guests to the club during each visit, the company stipulates.
But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.
Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down. “We don’t feel it’s right that non-members receive the same benefits and pricing as our members,” Costco said in announcing the change.
And now, Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees. Shoppers have spotted the new scanners at a store in Washington State and posted photos on Reddit.
One of the last times I was in, I was asked for my photo ID and Costco membership card no less than 5 times by employees. I literally got asked while I was in an isle looking at items. I've never had this happen before and made me honestly a bit irritated having to constantly pull my ID out of my wallet. This policy needs to chill.
This just saves the time of having such people getting in and filling up a cart and being stopped at the register. I've never been able to mooch off someone else's membership at Costco. The membership cards have photos of the member on them and they would stop me at the register whenever my dad sent me with his and not let me actually make the purchase. And I haven't even been to Costco (outside of the food court at the one down the street since it's outside and I can get that sweet hotdog combo without needing a membership) for years.
From the article, as I didn't see this being mentioned in the OP summary...
Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees.
So it seems like there's two different things going on, per the article, when you're entering the building, and when you're trying to use a self checkout machine.
But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.
In other words, punishing customers for a self-inflicted issue.
How does this mean that people won't have to scan their cards and prove themselves at checkout, when they allow anyone inside for the pharmacy, optical center, and to purchase alcohol?
There's a lady at the door of the Hacks Cross store in Memphis that is absolutely relentless about seeing and reading the values on membership cards as people enter the store. I feel sure that she used to be a living legend at the highway patrol before she retired and took this job.
They started this here months ago. My wife kept her maiden name when we got married. I'm sure you can figure out why our 2 hour customer service call ended in cancellation. FUCK Costco
I wonder if that brings changes to the membership tiers. I pay more for Executive membership to get 2% cashback, but if they will not scan my membership on the checkout how would they know how much I've spent?
My local started this months ago. At self checkout they ask to see the photo on the back of your membership card to verify you're the same person. No secondary ID, and not sure what the point of that would be anyway. Counterfeit member cards?
So what happens if two friends go to Costco but only one has a membership card? Will they deny access? or, in an even better scenario, if you accompany an elderly.
I used to borrow a friends card and shop at Costco time to time.
Edit: That was in Canada
Honestly, I've been considering just cancelling my Costco membership. Sam's Club let's you scan as you shop, check out on your phone, and walk out. If Costco let you do that, it would help cut down on this greatly.
Only let two phones be registered at a time and that's your ID. Or have different tiers for solo, duo, or family with different price tiers. If you get a new phone, you have to invalidate your old registration. Have TOTP or one-time QR codes generated in the app for when you check out in line or at the gas station. Let the old people still have cards, but you check their ID every time. If someone forgets their card, let them look it up by phone number and present an ID to prove they are that member. Could even give $10 off a membership for going digital or an extra 60 days of membership if you go all-digital to incentivize it. When someone goes digital, flag their card barcode as no longer active in the system if someone tries to use it.
If you go digital, you get to scan n go and walk right out. Someone scans a QR code of your receipt as you leave like they do at Sam's Club. Sam's Club even let's you scan a gas pump with your phone and it will already program in a credit card of your choice, tie that pump to your membership, and give you a digital receipt. Totally paperless and basically zero contact.
This bullshit started with self checkouts. We need to widely reject self checkout, they cost people their jobs and just create more corporate bullshit. If these corporations want to avoid shop lifting and other issues, hire staff and get rid of self checkouts. I refuse to use them and shake my head at the employees when they direct me to an open self checkout.