You Have a Right to Know Why a Health Insurer Denied Your Claim. Some Insurers Still Won’t Tell You.
You Have a Right to Know Why a Health Insurer Denied Your Claim. Some Insurers Still Won’t Tell You.
Federal regulations require insurers to promptly hand over records to patients facing claim denials. Some insurers only turned over their files after ProPublica reached out.
Federal law and regulations require insurers to hand over exactly this sort of information in response to a written request. And they have to do it fast: Most people who get insurance through an employer should get the records, called claim files, within 30 days.
There’s just one catch: Some insurers aren’t turning files over like they’re supposed to. We followed ProPublica readers through the process with five different insurers. Several companies only shared documents with patients after we reached out.
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I don't even understand why there is a burden on the part of the insured to have to make a written request for this.
If you have a claim that is denied, the insurer should be required to provide the full details and reasons for the denial automatically at the time of the denial.
They shouldn't even be able to deny you as easily as they can. They can basically do it for no damned reason.
They shouldn't exist
Agreed. But at the moment, they exist, so we have to work with the hand we're dealt, while also trying to build a better system.
How about we make them not exist? No concessions with those who profit off of the sick as we distantle and restructure the healthcare system.
That's a process. It doesn't happen overnight.
Unless you have ideas for immediately deleting them within the next 24 hours without repercussions.
That's why I said no concessions.
So what are your solutions? Because if you get rid of what we have with the delete button, lots more people then have no method of getting help.
Next to climate change, this seems our most intractable American problem.
My guess is the company wants a lawyer present because they assume that anyone who is requesting this is probably going to bring one as well.
Basically they don't hire people they would authorize to tell you the reason.