I mean, it’s trying to compete against Steam. A platform which has 99% of the games ever released on PC after its inception at the same price and with a great interface.
You’re not winning against that unless you actually sell the same games at a lower price (and I don’t think they can afford to do that)
It would help if their service itself wasn't just objectively worse, but they're not even trying to compete on quality. Their only selling points are free games and platform exclusives. It's like they haven't even tried to actually make a better service.
Also you can't trust epic. They have been caught scraping user data and they negotiate shitty deals which actually harm users on the PC platform overall. Fuck epic.