Nextcloud cries foul over Google Play Store app rejection
Nextcloud cries foul over Google Play Store app rejection
21 comments
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Great news. Maybe someone else will think about the rejection of Google.
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I've experienced this exact issue with the Google Play Store with some clients and it's just the worst. This kinda thing happens because Google is essentially half-arsing an Apple-style comprehensive review of apps. For context, Apple offers thorough reviews pointing to exactly how the app violates policy/was rejected, with mostly free one-on-one support with a genuine Apple engineer to discuss or review the validity of the report/how to fix it. They're restrictive as hell and occasionally make mistakes, but at the end of the road there is a real, extremely competent human able to dedicate time to assist you.
Google uses a mix of human and automated reviewers that are even more incompetent than Apple's frontline reviewers. They will reject your app for what often feels like arbitrary reasons, and you're lucky if their reason amounts to more than a single sentence. Unlike Apple, from that point you have few options. I have yet to find an official way to reach an actually useful human unless you happen to know someone in Google's Android/Developer Relations team.
I'm actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.
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I’m actually certain that the issues facing Nextcloud are not some malicious anti-competitive effort, but yet more sheer and utter incompetence from every enterprise/business facing aspect of Google.
That both may be true and anticompetitive at the same time. Google cloud services apps certainly aren't randomly getting blocked or going through the same system. Google has steadfastly refused to reply to them or consider their needs.
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Oh yeah for sure. Google, extremely large companies, and government apps essentially have different streams and access to support than the rest of us mere mortals. They all receive scrutiny, and may have slightly altered guidelines depending on the app, but the most consequential difference is that they have much more ability to access real support. I just don't think it was an intentional and specific attempt to be anti-competitive, this is better explained by incompetence and the consequences of well-intentioned but poorly implemented policy.
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Sounds like good news for f-droid adaptation at least.
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Just for curiosity, is Nextcloud competing in any way with Google's business lines, such as Drive or others?
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Pretty much, especially now with NextCloud Talk, which they are working on to compete with teams.
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Honestly anyone who's using nextcloud can install the apk
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The person who set it up sure, but what if grandma Ruth is one of your users? That's not a fun task to explain to them why and how to get that happening. They just want to go to the store click a few things and then login, and even that much is challenging for many people.
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21 comments