Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long
Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long
Michael @LegacyKillaHD
This is just horrifying.
Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!
Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.
https://twitter.com/LegacyKillaHD/status/1682653876418224129
Ubisoft Support @UbisoftSupport
Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help
https://twitter.com/UbisoftSupport/status/1682046437834784768
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They said if you receive an email, it's 30 days of no activity once you receive the email. Apparently it's being sent to people who have been inactive > 1 year.
Still bullshit, you could be in prison, in a coma, travelling the world or just not gaming for a while and want to come back to it. I know I can go months without playing games and then picking it up again.