For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
Shocking. They’ve been trying to make the car a second living room, and in doing so sacrifice the driving experience by foregoing buttons, levers, and switches for capacitive surfaces and touchscreens.
The turn signal on the Tesla Yoke is shocking to me. It screams of tech boys adding “cool things” before thinking about whether or not it’s useful.
Then there’s all the anti-consumer practises. Buy a car, but don’t own it. Yes we shipped it with heated seats, which you obviously paid for, but to use them you’ll have to pay a monthly fee. And no, you’ll still pay for all the energy used, that’s not on us. But hey we’re actually giving you a better deal on it!
Touch screens in cars are stupid: you need to take your eyes off the road to use them. Buttons and knobs, once you have learned them, can be operated by touch and maybe a quick flick of your eyes.
I'm with the people who miss 3.5mm jacks on phones on this one. Until there's an open, portable standard between iPhone, android, and physical media that I own, I'm not buying ur dumb infotainment system. I'll go on eBay and buy a physical Garmin GPS before I learn what "google automotive services" is
As someone working in the industry I dislike it as well. Many of the features have some really good usecases but the problem is just that they're enabled/available for every user even if most people only use a small subset of features so the settings/interface gets so cluttered.
In my opinion though, the move away from physical interfaces towards touchscreens is way worse than the clutter.
Car manufacturers need to realize that people already have a touchscreen that has a GPS, podcasts, music, and text messaging service in their pockets 24/7. Best option would be to make built in phone holders that are plugged in via USB C and connect to the sound system. Voila.
Stuff like this makes me very glad to own my 2015 Nissan Altima. I get occasionally let down by its somewhat lackluster engine and CVT transmission, but it cuts all the crap with infotainment bloatware in the dashboard and how it works. The only screen in my car is a small black strip that can only display text as most cars used to have. All you do is plug in your phone to the aux cord and use your phone as the touchscreen it was made to be, no need for another one. Physical buttons galore.
Less tactile controls made me choose a 2014 over 2015 Honda Accord when I bought my car a few years back, and I'm very happy with it! Can't imagine having most everything controlled with a touch screen. The only tech I need is Bluetooth and a backup camera. Screw software subscriptions and OTA updates to potentially alter the car I own outright.
No joke, I walked into vw dealership couple years ago to test drive the ID.3, nearly ready to buy it by end of 2021 (replace my eGolf).
The interior controls and their ergonomics were shockingly bad. Unlit touch strips for volume and temp, touch buttons on steering wheel, mirror adjust switch that freely rotate so you don't know which mirror is adjusting, only two power window switch to control four windows on driver door, gear shift that's totally hidden by steering wheel..
The car as a device to transport one from A to B has been developed to completion. Any car is capable of fulfilling that task. The next stange of developement is that the comfort features in cars are being replaced with a universal control unit: a touchscreen (-computer).
All physical buttons (air condition, radio, etc.) are being phased out and are accessible over the central touchscreen, hidden in menus. This way it is easier to get customers into subscribed services (e.g. for the ability to lock your car remotely or to use the heated seat feature you have to subsribe to this particular service in order to use it).
Also, when features are controlled over a software interface like those touchscreens instead of physical buttons, it it easier to give access to users - or restrict them from it:
IIRC at the beginning of the war in Ukraine, Tesla remotely enabled their cars by allowing free supercharging as a helpful measure to help people to escape from Ukraine. Pretty nice of Tesla, isn't it? Well yes, in this particular case, but this kind of remote software interference from the manufactor can also work in the other direction. They can easily restrict the functionality of your car. Functions your car still would have if they weren't controlled remotely.
My car is at that age where it’s too young for car play and too old for buttons and that’s literally my complaint about it beyond it being a full ICE. I’m baffled that they aren’t just all accepting that letting us use the console as a controller for our phone is just better
This is what I really like about my RAV4: the touchscreen is just for controlling CarPlay/Android Auto and system settings that you don't change while driving anyway. There are physical controls for everything else, including the radio.
My wife's Jeep Latitude, on the other hand, is a mess. Things like the seat warmers, heated steering wheel controls, and the climate control vents are only on the touchscreen and it's super laggy. Trying to change any of that while driving is very risky.
For me, as a car enthusiast, this has been a turning point in my enthusiasm for cars. It has become very easy for me to accept electric vehicles and strive for less car dependency, since the EU mandated driver assistance systems and a bunch of other technology in new vehicles. For American readers: In the US there is an agreement between the NHTSA and car manufacturers to include such technology in all new cars by 2022-09.
I really dislike technology that is made to correct and monitor my behaviour and I am not keen on spending lots of money on a car that is filled with technology I don't want (accident data recorder, intelligent speed assist, lane keeping assist, etc.). Apart from that, I haven't seen one vehicle where the driver assistance systems aren't annoying or even dangerous (e. g. the lane keeping system steering towards a ditch / wall on narrow roads, etc.). And to make matters worse: You can't permanently turn those systems off, if they don't work as advertised, as in the EU it is mandatory for such systems to re-activate themselves whenever you start the vehicle and the deactivation has to be a multi-step process (as far as I remember).
Nowadays my transport-related interests are therefore mainly complete streets / 15-minute cities / public transport, cycling, affordable electric cars and classic, non-digital vehicles. I no longer wish to own any expensive modern car(s) and I don't care much for internal combustion engines anymore. Instead I value cities more that allow me to live car-free and the only vehicles I still want to own are classic ones.
On TikTok I’ll sometimes see some really nice older vehicles that have either been restored or just reeeaalllyyy taken care of and it kind of makes me miss when cars were a lot more simple. Don’t get me wrong, I love my newer car and having some kind of warranty but that won’t last forever
I travel for work and thus rent a lot of cars. Can confirm there are far too many options. What's worse is that new cars don't have an option for the USB to type C. It's just type C to C, which is a cord that almost no one owns. Why not have both in the cars!! Bur yeah the new cars all do something a bit different in annoying ways.
FYI: My favorite vehicles. 1 Honda Civic, 2 Kia Soul.
I got a 2011 with basic matrix display for mpg mileage trip etc, every control is physical, Oretro fitted Bluetooth (because the inbuilt one is too janky for a modern phone which is a good demo of what happens to tech in a car) and have my phone in a cradle it's absolutely perfect.
I actually want more technology in my car. Please make the fully autonomous driving car a reality. Would love to have the flexibility of a car without having to drive on my own.