ideally i'd want games to have NPCs react to if you're wearing a helmet or not, and a real risk of getting attacked when in populated areas, so you have a choice to make whether you want to keep your helmet on or take it off (and that should be a simple button press)
that way there's a bit of added flavour, and you have an actual reason to see your character without a helmet.
I read that as in they either remove the helmets during cutscenes or they give you an option for selecting if you want to do that. But sure, thanks for the compliment...