"Okay, we've got a one week supply to give you. Can you come tomorrow?"
"I can come now."
"But we're closing in 15 minutes."
"I'm out walking the dog. I'm literally at your door."
".... Okay."
gets my one week supply
"Thanks. What do I do for next week? Will there be more then?"
"Oh no, it's really out-of-stock. But the half-dose pills aren't. We've got those, so you can just double-them. Call your doc and we'll get that sorted."
"Great."
...
frustrated and needing to get back to my life, I give it a few days. Bad mistake.
...
calling dr office
"Hi, they're out of my meds everywhere, can I get prescribed the halfsies instead?"
"Uh, your doctor has been prescribing those to a lot of people and nobody's complained yet."
"Well the pharmacy disagrees."
"The pharmacy is allowed to give you the halfsies sans scrip if they're out of the regular dose."
"I did not know that. Do they know that?"
"Whatever. They obviously don't want to without a scrip. Doc will be in tomorrow, we'll sort it out."
...
Calls pharmacy next day afternoon.
"So d'you have my meds?"
"What? We don't have any meds for you on file."
"No, I mean my doctor said they'd fax today."
"Yeah, they didn't. For what?"
"The halfsies. They also said you can do the substitution yourself when you're out-of-stock on something."
"Yeah, we can't do that, they're wrong."
"Fine. Okay, I'll call my doctor again about sending the fax."
calls doctor
"Did you send them that fax?"
"We sent them the fax again. We'll send it again again."
"Great, thanks."
at this point life intervenes, and I still have one pill for tomorrow morning - so wait until next day to call
"Hi, do you have my halfsies?"
"We can have them for you day after tomorrow."
"Day after tomorrow!? ... Sorry for raising my voice but I'm on my last pill, what happened?"
"Well, they're not in stock."
"What."
"But you can get them from other pharmacies."
"I was told they were in stock here."
"They're not."
"Fine. I'll call around."
thinks angrily about the last time this happened and scrip was lost in limbo between two pharmacies and had to get re-prescribed
Calls Other Pharmacy. On hold for 30 minutes.
"Hi, do you have these meds?"
"What? No, nobody has them."
"I mean the halfsies."
"Oh! Let me check."
on hold even longer
"Yep, we've got them. We'll call your pharmacy and get the scrip transferred."
"Great!"
gives this an hour to work out, calls my pharmacy
"Hi! Are my drugs transferred to Other Pharmacy?"
"We're just putting the scrip on hold and doing the paperwork, we'll get it sent to them in five, then call them."
"Great! I'll give them 20."
15 minutes later, call Other Pharmacy anticipating being stuck on hold for a long time.
phone picks up quickly! Yay!
"Hi! Have they transferred my scrip?"
"Let me check."
...
...
"Nope, they haven't. I'll give them a call right away. Can you call back in half an hour?"
I've been chasing my meds for over 2 weeks and have had a similar tale of woes. Completely out of stock here but also didn't find out until I had already faffed around for a few days too. I walked into my Dr's finally and said to receptionist please help as this is pointless. She assured me pharmacy team would get hold of me. They haven't. I've just given up at this point.
Do you have a Costco near you? They just... do all of this shit for me. Pills out of stock? They'll call around to other Costcos in the area to see if they have any and get it transfered, usually same day or next day at the latest. Worst case, they get mailed in from the main distro center. I haven't had an issue with my Vyvanse (generic now, and no issue either), or my Adderall and Ritalin before that.
I just got on Adderall at 54, with all I heard I figured I'd have to hunt it down. Nope, my regular pharmacy had it. Scared what it'll be like next month.