What is the biggest corporate heel turn that you know?
I was thinking about this after listening to Marc Andreassen blather on about how he doesn't trust government as a repository of trusted keys and other functions. He advocates for private companies to perform critical functions. Standard libertarian stuff in many respects.
The problem of course is that corporations lack accountability. They can shift terms and conditions or corporate purpose and there is little meaningful recourse except to stop using them. I can think of small examples that don't widely resonate (Mountain Equipment Co-op I'm thinking of you 🤬) but are there big examples that I'm missing?
Off the top of my head it has to be Google, with the “Don’t be evil” bit, although if Amazon still just sold books and DVDs they would be much less of a problem.
Watch out for Costco in a few years, that place is already culty and the folks in charge ain’t the same ones that want to keep a hotdog $1.50
The nice thing about Costco is that people can more easily protest by canceling memberships. Not to say they won't take off the mask like every other corporation at some point, but it's easier to have a direct effect.
It's that cultic milieu that can be (at least somewhat) broken with the right boneheaded corporate move, though. Economic conditions and general apathy though, not so much.
Costco is a godsend in San Francisco, and I was always given to understand the employees are treated well. I’m gonna be really bummed if it does take a heel turn.
I actually got rid of my Costco membership this year and swapped over to BJs. It’s a smaller wholesale chain, but their prices are much better and the inventory they have is also better imo.